Front Desk Coordinator

5 days ago


Pearl City, Hawaii, United States Covenant Physician Partners Full time
About the Opportunity

Covenant Physician Partners is seeking a highly skilled and detail-oriented Front Desk Receptionist to join our team. As a key member of our front office, you will be responsible for providing exceptional patient care and ensuring a positive experience for our patients and their families.

Key Responsibilities:
  • Greets patients and their families, answering questions and addressing concerns in a professional and courteous manner.
  • Routes incoming calls, responds to patient inquiries, and completes insurance verification as needed.
  • Cash collections and handles patient charts with accuracy and attention to detail.
  • Works effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously.
About the Candidate

We are looking for a highly motivated and organized individual who possesses excellent communication and interpersonal skills. The ideal candidate will have:

  • A high school education or equivalent.
  • Competency in the use of basic office equipment, including computers, printers, telephones, and faxes.
  • Demonstrated ability to remain poised and professional when interacting with potentially hostile patients and family members.
  • Excellent clerical and organizational skills, with the ability to multitask and prioritize tasks effectively.
  • Proven customer service skills, with a focus on delivering exceptional patient care.
  • Ability to work comfortably in a busy healthcare setting.
  • Bilingual skills are highly preferred.
What We Offer

Covenant Physician Partners is committed to providing a comprehensive benefits package and a supportive work environment. Our benefits include:

  • Generous paid time off, in addition to national holidays, two floating holidays, and a birthday holiday.
  • Medical, dental, and vision insurance after 30 days of employment.
  • Voluntary employee and dependent life plans.
  • Short and long-term disability.
  • Health Savings Account and Flexible Spending Account eligibility.
  • Critical Illness, Accident, and Hospital Indemnity insurance.
  • $250 of professional development funds provided every year.
  • Tuition Reimbursement up to $5,250 annually.
  • Free counseling sessions through our Employee Assistance Program.
  • Invest in your future with a company match on your 401k.
  • Associate discounts at major retailers, including Amazon Prime, Costco, and Sam's Club.
  • Travel discounts with Hertz and Liberty Mutual.
  • Verizon Wireless discounts.
  • Free legal assistance through RocketLawyer.
  • Pet Insurance.
  • RN.com subscription reimbursement.
  • Access to our free mental wellness program - Sibly.

Covenant Physician Partners is proud to be an Equal Opportunity Employer, committed to diversity and inclusion in the workplace.



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