Front Desk Coordinator

2 weeks ago


Iowa City, Iowa, United States The Joint Corp. Full time

Job Title: Front Desk Coordinator

We are seeking a highly motivated and organized Front Desk Coordinator to join our team at The Joint Chiropractic. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our patients and members, while also ensuring the smooth operation of our clinic.

Responsibilities:

  • Provide excellent customer service to patients and members, responding to their needs and concerns in a timely and professional manner.
  • Manage patient flow, ensuring that patients are seen in a timely and efficient manner.
  • Process patient transactions, including payments and insurance claims.
  • Maintain accurate and up-to-date patient records, including demographic and insurance information.
  • Participate in marketing and sales efforts to attract new patients to our clinic.
  • Work collaboratively with our chiropractors and other staff members to ensure seamless patient care.

Requirements:

  • High school diploma or equivalent required.
  • Previous experience in a customer service or medical office setting preferred.
  • Strong communication and interpersonal skills, with the ability to work effectively with patients, staff, and management.
  • Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.
  • Basic computer skills, including proficiency in Microsoft Office and other software applications.

About The Joint Chiropractic:

The Joint Corp. is a leading provider of chiropractic care, with a mission to make quality care convenient and affordable for millions of patients. We are committed to delivering exceptional patient experiences, while also providing a positive and supportive work environment for our staff.

Why Join Our Team:

At The Joint Chiropractic, we offer a competitive compensation package, including a salary range of $12-$16 per hour, depending on experience. We also offer opportunities for professional growth and development, as well as a fun and dynamic work environment.



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