Front Desk Coordinator
1 week ago
We are seeking a highly skilled and customer-focused Front Desk Coordinator to join our team at Lion Salon and Spa. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing appointments, and maintaining a clean and professional salon environment.
Key Responsibilities- Answer and direct phone calls, book appointments, and confirm client visits
- Perform transactions for client services, including retail sales and point-of-sale operations
- Greet clients with a friendly smile, ensuring a welcoming and inviting atmosphere
- Keep the salon front clean, organized, and professional-looking at all times
- Sell retail products to clients, promoting our brand and services
- Evaluate and cross-check student performance on the Service Cycle
- Rebook clients to maintain client retention and loyalty
- Collaborate with the Salon Manager to develop marketing strategies and promotions
- Excellent interpersonal skills, with the ability to communicate effectively with clients, colleagues, and management
- Strong time management skills, with the ability to multitask and prioritize tasks
- Proficiency in point-of-sale systems, Microsoft Office Suite, and scheduling/calendar apps
Lion Salon and Spa is a luxury salon and spa dedicated to providing exceptional customer service and promoting environmental stewardship. We are committed to nurturing our clients' beauty and well-being in a harmonious balance with nature.
As a member of our team, you will be part of a passionate and dedicated group of professionals who strive to exceed expectations and set new standards in excellence and client care.
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