Front Desk Coordinator
2 days ago
At Oklahoma County Diversion Hub Inc, we are seeking a highly skilled and detail-oriented Front Desk Receptionist to join our team. As the first point of contact for clients and guests, this role is crucial in providing exceptional customer service and ensuring a positive experience for all who visit our organization.
Key Responsibilities:- Greet clients and guests, and provide a warm and welcoming environment.
- Efficiently manage the check-in process, including monitoring the Envoy system and escorting visitors to designated meeting locations.
- Maintain the reception and waiting area, ensuring it is clean and organized.
- Assist with client sign-in, provide coffee and clothing items as requested, and answer the main telephone line.
- Enter data into Salesforce and work closely with the Justice Navigation & Case Management team during the intake process.
- Manage appointment coordination, rescheduling, and relaying messages to staff.
- Cultivate a hospitality-based culture within the organization.
- Monitor security cameras, as needed, and maintain the interior and exterior spaces.
- High school equivalency or higher.
- Prior experience in office administration is preferred.
- Clearance of background check.
- Must have own transportation for site visits.
- Fluency in Spanish is preferred but not required.
- Proven ability to work with diverse cultural and socioeconomic backgrounds.
- Maturity and judgment consistent with the high level of responsibility.
We offer a dynamic and fast-paced work environment, and we are committed to providing equal employment opportunities to all qualified persons without regard to race, creed, religion, sex, sexual orientation, age, national origin, physical or mental disabilities, marital status, or any other status or characteristic protected under federal, state, or local law.
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