Referral Response Coordinator

9 hours ago

Albuquerque, New Mexico, United States DCI Donor Services Full time
DCI Donor Services

New Mexico Donor Services (NMDS) is a designated organ procurement organization (OPO) within the state of New Mexico and is a member of the DCI Donor Services family. Our mission at NMDS is to save lives through organ donation, and we want professionals on our team that will embrace this important work. We are specifically looking for a Referral Response Coordinator with expertise as an EMT, Paramedic, or experience in an Emergency Room or ICU setting. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must.

COMPANY OVERVIEW AND MISSION

New Mexico Donor Services is a designated organ procurement organization (OPO) within the state of New Mexico and is a member of the DCI Donor Services family.

For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.

DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.

Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life.

We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.

The Referral Response Coordinator provides on-call coverage that may fluctuate according to call activity and/or staff requirements.


Key responsibilities for this position include:

  • Facilitating the donation process through coordination and communication of referral information and logistics. Appropriate routes all donor referrals and requests from externals.
  • Maintaining accurate documentation of the medical screening process via data entry and follows established referral intake procedures.
  • Evaluating medical suitability of potential organ and tissue donors by utilizing information from medical records, personal histories, physical examination, and current health status. Transcribes health information into electronic medical records.
  • Requests and interprets laboratory and diagnostic tests needed for evaluation of suitability and clinical management of potential donors.
  • Collaborates with hospital personnel and clinical teams to develop an action plan that supports the option of donation is maintained and activation of the appropriate DCIDS team members.
  • Participates in training, process improvement, departmental QA/QC activities and special projects as directed.
  • Performs other related duties as assigned.

The ideal candidate will have:

  • 2+ years emergency or critical care experience in a healthcare setting.
  • Prior experience as a Paramedic or EMT.
  • Demonstrated ability to understand medical terminology and read a medical chart.
  • Exceptional teamwork, communication, and conflict management skills.
  • Valid Drivers license with ability to pass MVR underwriting requirements.
  • We offer a competitive compensation package including:
  • Up to 176 hours (22, 8-hour days) of PTO your first year.
  • Up to 72 hours (9, 8-hour days) of Sick Time your first year.
  • Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage.
  • 403(b) plan with matching contribution.
  • Company provided term life, AD&D, and long-term disability insurance.
  • Wellness Program.
  • Supplemental insurance benefits such as accident coverage and short-term disability.
  • Discounts on home/auto/renter/pet insurance.
  • Cell phone discounts through Verizon.

**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**

You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position.

DCIDS is an EOE/AA employer M/F/Vet/Disability.



Compensation details: 54464-65657 Yearly Salary



PI225ba728c91e-31181-35858749

  • Referral Response Coordinator

    5 days ago

    Albuquerque, New Mexico, United States DCI Donor Services Full time

    Job Title: Referral Response CoordinatorDCI Donor Services is seeking a highly skilled and dedicated Referral Response Coordinator to join our team. As a key member of our organization, you will play a vital role in facilitating the donation process and ensuring the success of our mission.Job Summary:The Referral Response Coordinator will be responsible for...

  • Referral Response Coordinator

    4 days ago

    Albuquerque, New Mexico, United States DCI Donor Services Full time

    Job Title: Referral Response CoordinatorDCI Donor Services is seeking a highly skilled Referral Response Coordinator to join our team. As a key member of our organization, you will play a vital role in facilitating the donation process by coordinating and communicating referral information and logistics.Key Responsibilities:Facilitate the donation process...

  • Referral Response Coordinator

    2 days ago

    Albuquerque, New Mexico, United States DCI Donor Services Full time

    Job Title: Referral Response CoordinatorDCI Donor Services is seeking a highly skilled Referral Response Coordinator to join our team. As a key member of our organization, you will play a crucial role in facilitating the donation process by coordinating and communicating referral information and logistics.Key Responsibilities:Facilitate the donation process...

  • Referral Response Coordinator

    5 days ago

    Albuquerque, New Mexico, United States DCI Donor Services Full time

    Job Title: Referral Response CoordinatorDCI Donor Services is seeking a highly skilled and compassionate Referral Response Coordinator to join our team. As a key member of our organization, you will play a vital role in facilitating the donation process and ensuring the seamless coordination of referral information and logistics.Key...

  • Referral Response Coordinator

    10 hours ago

    Albuquerque, New Mexico, United States DCI Donor Services Full time

    Job Title: Referral Response CoordinatorDCI Donor Services is seeking a highly skilled Referral Response Coordinator to join our team. As a key member of our organization, you will play a critical role in facilitating the donation process and ensuring the successful coordination of referral information and logistics.Key Responsibilities:Facilitate the...

  • Referral Response Coordinator

    4 days ago

    Albuquerque, New Mexico, United States New Mexico Donor Services Full time

    Job Title: Referral Response CoordinatorNew Mexico Donor Services is seeking a highly skilled and dedicated Referral Response Coordinator to join our team. As a key member of our organization, you will play a vital role in facilitating the donation process and ensuring the highest level of care for our donors and recipients.Key Responsibilities:Coordinate...

  • Referral Response Coordinator

    5 days ago

    Albuquerque, New Mexico, United States DCI Donor Services Full time

    Job Title: Referral Response CoordinatorDCI Donor Services is seeking a highly skilled and dedicated Referral Response Coordinator to join our team. As a key member of our organization, you will play a vital role in facilitating the donation process and ensuring the success of our mission.Key Responsibilities:Coordinate and communicate referral information...

  • Referral Response Coordinator

    5 days ago

    Albuquerque, New Mexico, United States DCI Donor Services Full time

    Job Title: Referral Response CoordinatorDCI Donor Services is seeking a highly skilled and compassionate Referral Response Coordinator to join our team. As a key member of our organ procurement organization, you will play a vital role in facilitating the donation process and ensuring the highest level of care for our donors and recipients.Key...

  • Referral Response Coordinator

    5 days ago

    Albuquerque, New Mexico, United States DCI Donor Services Full time

    Job Title: Referral Response CoordinatorDCI Donor ServicesWe are seeking a highly skilled and dedicated Referral Response Coordinator to join our team at DCI Donor Services. As a key member of our organization, you will play a vital role in facilitating the donation process and ensuring the success of our mission to save lives through organ donation.Key...

  • Referral Response Coordinator

    2 days ago

    Albuquerque, New Mexico, United States DCI Donor Services Full time

    Job Title: Referral Response CoordinatorDCI Donor Services is seeking a highly skilled Referral Response Coordinator to join our team. As a key member of our organization, you will play a critical role in facilitating the donation process and ensuring the successful coordination of referral information and logistics.Key Responsibilities:Facilitate the...

  • Referral Response Coordinator

    2 days ago

    Albuquerque, New Mexico, United States DCI Donor Services Full time

    Job Title: Referral Response CoordinatorDCI Donor Services is seeking a highly skilled Referral Response Coordinator to join our team. As a key member of our organ donation team, you will be responsible for facilitating the donation process through coordination and communication of referral information and logistics.Key Responsibilities:Facilitate the...

  • Referral Response Coordinator

    5 days ago

    Albuquerque, New Mexico, United States DCI Donor Services Full time

    About the RoleDCI Donor Services is seeking a highly skilled Referral Response Coordinator to join our team. As a key member of our critical care team, you will play a vital role in facilitating the donation process and ensuring the seamless coordination of referral information and logistics.Key ResponsibilitiesFacilitate the donation process through...

  • Referral Response Coordinator

    16 hours ago

    Albuquerque, New Mexico, United States DCI Donor Services Full time

    Job DescriptionDCI Donor ServicesAt DCI Donor Services, we are committed to saving lives through organ donation. As a Referral Response Coordinator, you will play a critical role in facilitating the donation process. Your expertise as an EMT, Paramedic, or experience in an Emergency Room or ICU setting will be invaluable in this position.**Key...

  • Medical Referral Coordinator

    15 hours ago

    Albuquerque, New Mexico, United States First Choice Community Healthcare INC Full time

    Job DescriptionFirst Choice Community Healthcare INC is seeking a highly skilled Referral Specialist to join our team. The successful candidate will be responsible for tracking the status of provider-directed referrals, ensuring complete and accurate patient registration information, and communicating with patients, providers, and staff regarding referral...

  • Material Coordinator

    3 weeks ago

    Albuquerque, New Mexico, United States Prime Response Inc. Full time

    Job DescriptionPrime Response Inc. is seeking a highly skilled Material Coordinator to join our team. As a Material Coordinator, you will be responsible for providing administrative support in the management of equipment, property, and materials.Key Responsibilities:Perform duties related to equipment and material management in accordance with Air Force...

  • Referral Operations Specialist

    2 days ago

    Albuquerque, New Mexico, United States Ardent Health Full time

    About the Role:The Referral Program Coordinator will be responsible for processing internal, incoming, and external referrals for Ambulatory services, procedures, and medications. This includes obtaining prior authorizations, scheduling patients, and communicating with patients via online chat.Key Responsibilities:Process referrals for Ambulatory services,...

  • Material Coordinator Specialist

    4 days ago

    Albuquerque, New Mexico, United States Prime Response, Inc. Full time

    Job DescriptionPrime Response, Inc. is seeking a highly skilled Material Coordinator to join our team. As a key member of our operations team, you will be responsible for providing administrative support in the management of equipment, property, and materials.Key Responsibilities:Perform duties related to equipment and material management, including...

  • Hospice Outreach Coordinator

    1 week ago

    Albuquerque, New Mexico, United States Corus Health Full time

    Job SummaryCorus Health is seeking a skilled Hospice Community Liaison to join our marketing team. As a key member of our team, you will be responsible for developing and maintaining relationships with referral sources, including hospitals, long-term care facilities, and senior communities.Key ResponsibilitiesDevelop and Implement Marketing Strategies:...

  • Oncology Navigator Coordinator

    2 weeks ago

    Albuquerque, New Mexico, United States Presbyterian Healthcare Services Full time

    About the RoleWe are seeking a highly skilled Oncology Navigator Coordinator to join our team at Presbyterian Healthcare Services. As a key member of our healthcare team, you will play a vital role in coordinating patient care and providing exceptional patient experiences.Key ResponsibilitiesPerform visit closure activities to coordinate patient care and...

  • Patient Service Coordinator

    4 weeks ago

    Albuquerque, New Mexico, United States UNM Medical Group, Inc. Full time

    Job Title: Patient Service CoordinatorWe are seeking a highly organized and detail-oriented Patient Service Coordinator to join our team at UNM Medical Group, Inc.Job SummaryThe Patient Service Coordinator will be responsible for providing administrative support to our patients and healthcare team. This includes scheduling appointments, verifying demographic...