Referral Response Coordinator

3 weeks ago


Albuquerque, New Mexico, United States DCI Donor Services Full time
Job Description

We are seeking a highly skilled Referral Response Coordinator to join our team at DCI Donor Services. This role is critical in facilitating the donation process and ensuring the seamless coordination of referral information and logistics.

Key Responsibilities:

  • Facilitate the donation process through coordination and communication of referral information and logistics.
  • Maintain accurate documentation of the medical screening process via data entry and follow established referral intake procedures.
  • Evaluate medical suitability of potential organ and tissue donors by utilizing information from medical records, personal histories, physical examination, and current health status.
  • Request and interpret laboratory and diagnostic tests needed for evaluation of suitability and clinical management of potential donors.
  • Collaborate with hospital personnel and clinical teams to develop an action plan that supports the option of donation and activation of the appropriate DCIDS team members.
  • Participate in training, process improvement, departmental QA/QC activities, and special projects as directed.

Requirements:

  • 2+ years of emergency or critical care experience in a healthcare setting.
  • Prior experience as a Paramedic or EMT.
  • Demonstrated ability to understand medical terminology and read a medical chart.
  • Exceptional teamwork, communication, and conflict management skills.
  • Valid Driver's license with ability to pass MVR underwriting requirements.

Benefits:

  • Competitive compensation package.
  • Up to 176 hours of PTO in the first year.
  • Up to 72 hours of Sick Time in the first year.
  • Two Medical Plans, Dental, and Vision Coverage.
  • 403(b) plan with matching contribution.
  • Company-provided term life, AD&D, and long-term disability insurance.
  • Wellness Program.
  • Supplemental insurance benefits, including accident coverage and short-term disability.
  • Discounts on home, auto, renter, and pet insurance.
  • Cell phone discounts through Verizon.

DCI Donor Services is an EOE/AA employer - M/F/Vet/Disability.



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