Referral Response Coordinator

5 days ago


Albuquerque, New Mexico, United States DCI Donor Services Full time

DCI Donor Services is seeking a highly skilled Referral Response Coordinator to facilitate the donation process and support the mission of saving lives through organ donation.

Key Responsibilities:

  • Coordinate and communicate referral information and logistics to facilitate the donation process.
  • Maintain accurate documentation of the medical screening process via data entry and follow established referral intake procedures.
  • Evaluate medical suitability of potential organ and tissue donors by utilizing information from medical records, personal histories, physical examination, and current health status.
  • Request and interpret laboratory and diagnostic tests needed for evaluation of suitability and clinical management of potential donors.
  • Collaborate with hospital personnel and clinical teams to develop an action plan that supports the option of donation and activation of the appropriate DCIDS team members.
  • Participate in training, process improvement, departmental QA/QC activities, and special projects as directed.

Requirements:

  • 2+ years of emergency or critical care experience in a healthcare setting.
  • Prior experience as a Paramedic or EMT.
  • Demonstrated ability to understand medical terminology and read a medical chart.
  • Exceptional teamwork, communication, and conflict management skills.
  • Valid Driver's license with ability to pass MVR underwriting requirements.

Benefits:

  • Competitive compensation package including up to 176 hours of PTO, up to 72 hours of Sick Time, and comprehensive benefits.
  • Opportunity to work with a dynamic team dedicated to saving lives through organ donation.


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