Technical Support Specialist

4 days ago


Chicopee, Massachusetts, United States Guidewire Inc Full time

About Guidewire Inc

Guidewire Inc is a leading Non-Profit Human Services Agency dedicated to providing residential and day supports to adults with developmental disabilities. Our mission is to empower individuals with disabilities to live fulfilling lives within their local communities.

Job Summary

We are seeking a detail-oriented Technical Support Specialist to join our team. The successful candidate will be responsible for maintaining the security and operations of our electronic/communications equipment.

Key Responsibilities

  • Troubleshoot problems for staff on electronic equipment, including internet, telephone, and facsimile systems.
  • Maintain electronic equipment in all residences where Guidewire Inc equipment is installed.
  • Research and recommend software and/or hardware changes/improvements.
  • Train staff on software.
  • Ensure compliance with Agency policy on computers and software.
  • Maintain inventory databases of computer equipment and locations and computer-related supplies.
  • Assist with Agency Website maintenance.
  • Communicate with all levels of management and staff on a diplomatic and courteous level.
  • Assist with monitoring and maintaining Shortel Phone system across the Agency.
  • Assist with policy development regarding data security & equipment use.

Benefits

  • Health, vision, dental, and life insurance.
  • Short-term and Long-term disability insurance.
  • 401(K) retirement plan (with company contribution).
  • Competitive sick, personal, and vacation time.
  • 11 Paid Holidays.
  • Tuition Remission.
  • Employee Assistance & Employee Discount Program.

Qualifications

  • A minimum of two (2) years in a technical, hands-on environment, dealing with Microsoft software, electronics hardware.
  • The ability to work in a fast-paced, challenging environment.


  • Chicopee, Massachusetts, United States Guidewire Inc Full time

    About the RoleGuidewire, Inc is a leading Non-Profit Human Services Agency dedicated to providing exceptional support services to adults with developmental disabilities. We are seeking a highly skilled and detail-oriented Technical Support Specialist to join our team.Key ResponsibilitiesTroubleshooting and Maintenance: Troubleshoot and resolve technical...


  • Chicopee, Massachusetts, United States Guidewire Inc Full time

    About the RoleGuidewire, Inc is a Non-Profit Human Service Agency that provides residential and day supports to adults with developmental disabilities. We are seeking a detail-oriented IT Assistant to join our team.Key ResponsibilitiesTroubleshooting and Maintenance: Troubleshoot problems for staff on electronic equipment, including internet, telephone, and...


  • Chicopee, Massachusetts, United States J. Polep Distribution Services Full time

    Position OverviewJ Polep Distribution Services, a prominent distributor in the Northeastern United States, is looking for an Office Support Specialist to enhance our Food Service sales support team.Key Responsibilities:Demonstrate strong communication abilities, both written and verbalDevelop sales presentations and various documentationPerform data entry...


  • Chicopee, Massachusetts, United States Visiting Angels of West Springfield Full time

    Job OverviewWe are seeking a dedicated Support Specialist for Seniors to join our compassionate team at Visiting Angels of West Springfield. This role is essential in providing quality care and support to elderly clients, ensuring their comfort and well-being.Key Responsibilities:Assist clients with daily living activitiesProvide medication reminders and...


  • Chicopee, Massachusetts, United States UFP Technologies Full time

    Job OverviewAbout UFP Technologies:UFP Technologies is a leading designer and custom manufacturer, specializing in comprehensive solutions for medical devices, sterile packaging, and other highly engineered products. As a crucial component in the medical device supply chain, UFP serves as a trusted outsourcing partner for many of the world's top medical...


  • Chicopee, Massachusetts, United States UFP Technologies Full time

    Job OverviewAbout UFP Technologies:UFP Technologies specializes in designing and manufacturing tailored solutions for medical devices, sterile packaging, and other highly engineered products. As a crucial partner in the medical device supply chain, UFP serves many of the leading medical device manufacturers globally. The company's offerings include...


  • Chicopee, Massachusetts, United States Wyndy, Inc. Full time

    About the RoleWe are seeking a dedicated and enthusiastic individual to join our team as an After School Support Specialist at Wyndy, Inc. This is an exciting opportunity to make a positive impact on the lives of students and contribute to the success of our after school programs.Key ResponsibilitiesAssist with the planning and implementation of engaging and...


  • Chicopee, Massachusetts, United States Gandara Mental Health Center, Inc. Full time

    Client Support Specialist at Gándara CenterThe Gándara Center is actively seeking a Client Support Specialist to enhance its Residential Services division in Chicopee, Massachusetts. Bilingual candidates are encouraged to apply.At Gándara Center, we are committed to delivering mental health, substance use, and preventive services to a variety of...


  • Chicopee, Massachusetts, United States Gandara Mental Health Center, Inc. Full time

    Client Support Specialist at Gándara CenterThe Gándara Center is actively seeking a Client Support Specialist to enhance its Residential Services team in Chicopee, Massachusetts. Bilingual candidates are encouraged to apply.Our organization is committed to delivering mental health, substance use, and preventive services to a variety of communities, with...


  • Chicopee, Massachusetts, United States May Institute Full time

    Are you passionate about making a meaningful difference in the lives of individuals with developmental disabilities? As a Behavioral Support Specialist at May Institute, you will play a pivotal role in enhancing the quality of life for our clients. Utilizing the principles of Applied Behavior Analysis, you will design and implement personalized treatment...


  • Chicopee, Massachusetts, United States Gandara Mental Health Center, Inc. Full time

    Job Summary:We are seeking a highly motivated and compassionate Recovery Support Specialist II to join our team at the Gandara Mental Health Center, Inc. This is a Relief basis position within our Substance Use Disorder residential program team model.The ideal candidate will be responsible for actively promoting the philosophy of Gandara Center and...


  • Chicopee, Massachusetts, United States Gandara Mental Health Center, Inc. Full time

    Job OverviewPosition Title: Recovery Support Specialist ICompany: Gandara Mental Health Center, Inc.Work Environment: Remote and Community-Based SupportThe Gandara Mental Health Center is dedicated to providing comprehensive services in residential care, mental health support, substance use treatment, and preventive measures for individuals and families. We...


  • Chicopee, Massachusetts, United States Gandara Mental Health Center, Inc. Full time

    Job OverviewPosition Title: Recovery Support Specialist IOrganization: Gandara Mental Health Center, Inc.Work Environment: This role is situated within a supportive and culturally diverse community-focused organization dedicated to enhancing the well-being of individuals and families.Core Responsibilities:Establish and maintain direct supportive interactions...


  • Chicopee, Massachusetts, United States Mental Health Association - Western MA Full time

    Job OverviewThe Mental Health Association is actively seeking a Housing Support Specialist. This role presents a unique opportunity to make a significant impact on the lives of adults facing homelessness or at risk of losing their housing. By facilitating access to and maintenance of independent subsidized housing, you can help individuals establish a stable...


  • Chicopee, Massachusetts, United States Gandara Mental Health Center, Inc. Full time

    Job Summary:We are seeking a highly motivated and compassionate Recovery Support Specialist II to join our team at the Gandara Mental Health Center, Inc. This is a Relief basis position within our Substance Use Disorder residential program team model.The ideal candidate will be responsible for actively promoting the philosophy of Gandara Center and...


  • Chicopee, Massachusetts, United States Gandara Mental Health Center, Inc. Full time

    Job OverviewPosition: Recovery Support Specialist ILocation: Ludlow, MA* Bilingual Candidates are Encouraged to Apply* Equal Opportunity Employer (EOE) M/F/D/VThe Gándara Center is dedicated to providing comprehensive residential, mental health, and substance use services for individuals and families throughout the Pioneer Valley and eastern Massachusetts....


  • Chicopee, Massachusetts, United States ServiceNet Full time

    About the RoleAs a Direct Support Professional at ServiceNet, you will play a vital role in supporting individuals with disabilities in their daily lives.Key ResponsibilitiesAssist individuals with daily activities, promoting independence and autonomy.Provide personal care and hygiene support, ensuring the well-being and dignity of our clients.Administer...


  • Chicopee, Massachusetts, United States Gandara Mental Health Center, Inc. Full time

    Job OverviewWhy Choose Gándara?At Gándara Mental Health Center, we offer a variety of career pathways in the fields of Behavioral Health, Substance Use and Recovery, Community-Based Clinical Services, and Family Support. Whether you are seeking an entry-level position or a leadership role, we provide the necessary tools and resources to enhance your...


  • Chicopee, Massachusetts, United States Gandara Mental Health Center, Inc. Full time

    Job OverviewWhy Choose Gándara Mental Health Center:At Gándara, we are dedicated to fostering career development in the fields of Behavioral Health, Substance Use and Recovery, and Community-Based Clinical Services. We offer a variety of roles, from entry-level positions to leadership opportunities, equipping our staff with the necessary tools and...


  • Chicopee, Massachusetts, United States Gandara Mental Health Center, Inc. Full time

    Job OverviewWhy Choose Gándara Mental Health Center:At Gándara, we are dedicated to fostering career advancement in the fields of Behavioral Health, Substance Use and Recovery, Community-Based Clinical Services, and Family Support. Whether you are starting your career or looking to take on a leadership role, we equip you with the necessary tools and...