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Chicopee | SUD | Client Support Specialist
2 months ago
The Gándara Center is actively seeking a Client Support Specialist to enhance its Residential Services team in Chicopee, Massachusetts. Bilingual candidates are encouraged to apply.
Our organization is committed to delivering mental health, substance use, and preventive services to a variety of communities, with the goal of transforming lives one family at a time.
Key Responsibilities:
- Work collaboratively with Recovery Specialists
- Offer advocacy and comprehensive case management services
- Establish strong connections with clients
- Complete necessary clinical documentation and casework
- Lead psychoeducation and recovery-oriented group sessions
- Conduct individual case management meetings
- Maintain ongoing communication with residents to evaluate needs and promote development
- Forge partnerships with social service organizations
- Engage in case consultations and team meetings
- Administer drug and alcohol screenings as required
- Provide orientation regarding services to clients and community groups
- Utilize de-escalation strategies to manage conflicts
- Assist with patient transportation as needed
- Participate in training sessions and uphold certifications
- Comply with program and agency regulations
- Monitor resident medication and perform hourly checks when necessary
Minimum Qualifications:
- Associate's Degree with a minimum of 2 years of relevant experience
- Bachelor's degree with 1-2 years of experience preferred
- Excellent communication and interpersonal skills
- Experience in substance use services is a plus
- Strong organizational and multitasking capabilities
- Valid driver's license with a clean driving record
- Access to an automobile for client transportation
Benefits Offered:
- 403(b) Retirement Plan
- Mileage Reimbursement
- Health, Dental, Vision, and Life Insurance
- Paid Vacation Days
- 10 Paid Holidays Annually
- 8 Discretionary Days Each Year
The Gándara Mental Health Center is an equal opportunity employer, ensuring a workplace free from discrimination based on various characteristics. We are dedicated to making a meaningful difference in the community.
