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Chicopee | SUD | Client Support Specialist
2 months ago
The Gándara Center is actively seeking a Client Support Specialist to enhance its Residential Services division in Chicopee, Massachusetts. Bilingual candidates are encouraged to apply.
At Gándara Center, we are committed to delivering mental health, substance use, and preventive services to a variety of communities, with the goal of transforming lives one family at a time.
Key Responsibilities:
- Work collaboratively with Recovery Specialists
- Offer advocacy and comprehensive case management services
- Establish and nurture strong relationships with clients
- Complete necessary clinical documentation and casework
- Facilitate psychoeducational and recovery-oriented group sessions
- Conduct individual case management meetings
- Maintain ongoing communication with residents to evaluate needs and promote personal growth
- Develop partnerships with social service organizations
- Engage in case consultations and team meetings
- Administer drug and alcohol screenings as required
- Provide orientation regarding services to clients and community organizations
- Utilize de-escalation strategies to manage conflicts
- Assist with patient transportation as needed
- Participate in training programs and uphold required certifications
- Comply with program and agency policies
- Monitor resident medication and perform hourly checks when necessary
Minimum Qualifications:
- Associate's Degree with a minimum of 2 years of relevant experience
- Bachelor's degree with 1-2 years of experience preferred
- Excellent communication and interpersonal skills
- Experience in substance use services is essential
- Strong organizational and multitasking capabilities
- Valid driver's license with a clean driving record
- Access to an automobile for client transportation
Benefits Offered:
- Retirement Plan 403(b)
- Mileage Reimbursement
- Health, Dental, Vision, and Life Insurance
- Paid Vacation Days
- 10 Paid Holidays Annually
- 8 Discretionary Days Each Year
The Gándara Mental Health Center is dedicated to ensuring equal employment opportunities, prohibiting discrimination based on various characteristics. Join us in making a meaningful difference.
