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Customer Service Representative

2 months ago

Grand Rapids, Michigan, United States Circle K Full time

About Circle K

Circle K is a leading convenience store chain that offers a wide range of products and services to its customers. We are committed to providing excellent customer service and creating a positive shopping experience for our customers.

Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating the cash register, and maintaining a clean and organized store environment.

Key Responsibilities

  • Greet Customers: Greet customers in a friendly and welcoming manner, and respond to their needs in a timely and professional manner.
  • Operate the Cash Register: Operate the cash register accurately and efficiently, handling customer transactions and processing payments.
  • Maintain Store Appearance: Maintain a clean and organized store environment, including the sales floor, stockroom, and restrooms.
  • Provide Product Information: Provide customers with information about products, including prices, features, and benefits.
  • Resolve Customer Complaints: Resolve customer complaints in a professional and courteous manner, and provide solutions to their problems.

Requirements

  • High School Diploma or Equivalent: A high school diploma or equivalent is required.
  • Excellent Communication Skills: Excellent communication skills, both verbal and written, are required.
  • Ability to Work in a Fast-Paced Environment: The ability to work in a fast-paced environment and multitask is required.
  • Physical Demands: The physical demands of this job include standing for long periods, lifting up to 30 pounds, and bending and twisting.

What We Offer

  • Competitive Pay: Competitive pay and benefits package.
  • Opportunities for Advancement: Opportunities for advancement and career growth.
  • Fun and Supportive Work Environment: A fun and supportive work environment with a team-oriented culture.