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Executive Director of Regional Operations

2 months ago

San Francisco, California, United States PRA Business Events Full time
Job Summary

PRA Business Events is seeking an experienced Executive Director of Regional Operations to lead our regional teams in delivering exceptional business events. As a key member of our Business Management Team, you will be responsible for driving business growth, strategic direction, and management of our locations within your assigned region.

Key Responsibilities
  • Business Development: Develop and execute regional business strategies to drive revenue growth and increase market share.
  • Team Management: Lead and motivate cross-functional teams to achieve regional financial goals, manage client relationships, and develop strategies to drive new business opportunities.
  • Client Experience: Play an integral role in delivering exceptional client experiences, ensuring high levels of client satisfaction and loyalty.
  • Employee Development: Hire, train, and evaluate regional employees, identifying development opportunities and delivering performance management coaching and mentorship.
  • Financial Management: Establish and maintain local and regional budgets, overseeing P&Ls and performance goals.
  • Market Analysis: Conduct quarterly market analysis of partnership opportunities and competitive sets, providing insights to inform business decisions.
  • Strategic Partnerships: Collaborate with the VP, Strategic Partnerships and Regional Sales team to execute on hotel partnership plans that drive incremental revenue and market share growth.
  • Local Marketing: Oversee and support local marketing efforts, ensuring alignment with company standards and best practices.
  • Issue Resolution: Act as an escalation point for regional team members, managing and supporting client or partner concerns and issue resolution.
  • Short and Long-Range Planning: Participate in the development of PRA's short and long-range planning and strategic initiatives, collaborating with regional peers and other stakeholders.
Requirements
  • 10+ years of experience in hospitality management, including hiring, training, motivating, terminating, and regular job appraisal.
  • Ability to establish and maintain industry relationships in all assigned destinations, representing the organization at community and industry-related events and functions.
  • Deliver leadership through management, motivation, and direction toward defined goals and outcomes.
  • Operate effectively in a fast-paced, deadline-driven environment.
  • Leverage knowledge of program design and development, from inception through contract.
  • Read, analyze, and interpret client proposal requirements, RFPs, contracts, financial reports, and other legal documents.
  • Respond to common inquiries or complaints from clients, supplier/partners, and employees.
  • Prepare reports and business correspondence and collaborate on the development of proposals.
  • Generate and deliver executive summaries and presentations to senior management, as warranted.
  • Possess professional acumen and a servant leadership style to lead the team by example.
  • Measure performance to company goals and standards and monitor ongoing KPIs.
  • Leverage excellent analytical skills toward budgeting and strategic planning.
  • Regional travel to each destination on a regular basis.
  • Organize and manage multiple priorities.
  • Display quality orientation and attention to detail.
  • Leverage expert proficiency on programs and tools needed for position such as: Microsoft Teams and Office, Salesforce, and other internal systems.
What We Offer

PRA Business Events offers a competitive target all-in compensation comprised of salary and incentive plan, ranging from $125,000 to $200,000. We are a dynamic and innovative company that guides organizations in bringing people together with strategic content, brand engagement, and authentic destination experiences.