Wine Tasting Associate

1 day ago

Woodinville, Washington, United States Ste Michelle Wine Estates Full time
Job Summary

We are seeking a highly skilled and enthusiastic Wine Tasting Associate to join our team at Ste. Michelle Wine Estates. As a Wine Tasting Associate, you will be responsible for providing exceptional customer service and creating a memorable wine tasting experience for our guests.

Key Responsibilities
  • Customer Service: Be friendly, courteous, and capable of interacting with a wide variety of personalities in a professional and polite manner, with an eagerness to meet the needs of every guest.
  • Product Knowledge: Learn product information to assist guests with making selections, purchases, and assisting with events.
  • Order Fulfillment: Assist with fulfillment of wine club and eCommerce orders as necessary, including pulling, packing, and processing wine orders for delivery, as well as curbside pickup.
  • Facility Management: Assist management with the effective, tactful, and professional enforcement of various winery policies regarding guest use of the facility.
  • Housekeeping: General housekeeping duties to ensure the appearance and cleanliness of the tasting room are up to or exceed standards.
  • Point of Sale: Operate POS/registers to sell wine, merchandise, wine club memberships and to collect wine tasting fees as needed.
Requirements
  • Age and Education: Must be at least 21 years of age with High School diploma or equivalent.
  • Permit: MAST Class 12 Permit required.
  • Experience: 2+ years of customer service experience required (retail/hospitality preferred).
  • Skills: Excellent communication skills, customer service skills, sales skills, and the ability to prioritize while handling multiple tasks.
  • Knowledge: Interest in, or knowledge of, wine and wine industry.
  • Availability: Ability to work in a fast-paced, changing environment as part of a team and must be flexible and available to work varied hours, including weekends.
  • Physical Requirements: Able to lift and carry up to 50 pounds and stand, walk for extended periods of time.
Compensation and Benefits

We offer a competitive hourly rate of $17.50 - $21.37 per hour based upon relevant experience. Our Total Rewards programs are designed to attract, motivate, and retain talented, curious people with a passion for innovation, collaboration, continuous improvement, and growth. We offer leading programs that inspire and reward superior performance and foster an inclusive, diverse, and healthy workforce.

  • Health Care Coverage: Including medical, dental, vision & prescription - eligible on date of hire for full-time employees.
  • Paid Vacation & Holidays: Yes.
  • 401(k) with Employer Match and Supplemental Contribution: Yes.
  • Employee Wine Discounts: Yes.
Culture at Ste. Michelle

We Challenge: We are driven to succeed in everything we do, and we challenge ourselves and our team to perform at the highest level.

We Care: We put people first - our team, our consumers, our customers, our communities.

We Collaborate: We believe there is nothing we can't accomplish - together - and we believe lifting up those around us is essential to achieving both individual and collective success.

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