Tastin Room Assistant Manager

2 months ago

Woodinville, United States Maryhill Winery Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Training & development
  • Vision insurance

An exciting opportunity to join one of the Northwest's Premier wineries. We are looking to add a highly motivated Tasting Room Assistant Manager to our talented team at our Woodinville Tasting Room & Bistro. Successful candidates will provide exceptional service in supporting our efficiently run high-volume culinary operation ensuring our guests receive the best food quality possible as part of an immersive wine-tasting experience. We seek candidates with restaurant experience and those who will contribute to a respectful, inclusive, and supportive work environment. This position offers the opportunity for growth and will begin as full-time.

Job Description:
The Assistant Tasting Room Manager is responsible for assisting the Tasting Room Manager in the leadership and mentoring of the
tasting room team to ensure a welcoming atmosphere and unique tasting experience for all employees and guests. This position
presents a unique opportunity for an individual with well-rounded experience in the Winery and Hospitality industry, who is diversly
cross-trained in all aspects of tasting room service and operations; and consists of distinct areas of responsibility including assisting
the Tasting Room Manager with day-to-day operations, administrative responsibilities, and coordinating events.

Additionally, your high level of motivation, attention to detail, and commitment to continuous improvement will ensure your success in meeting deadlines and driving excellence in your work. Youll have the chance to immerse yourself in this unique industry, gaining valuable insights and knowledge that you won't find anywhere else.

Who We Are: Maryhill Winery, nestled in the historic Columbia River Gorge, is not just a winery; it's a testament to the enduring spirit of entrepreneurship and love for the land. Founded in 1999, our winery has become a beacon for wine lovers, offering a diverse portfolio of exceptional yet affordable wines crafted from the region's finest grapes. With our flagship winery in Goldendale and satellite tasting rooms
in Spokane, Vancouver, and Woodinville, we've welcomed over 75,000 guests annually, providing them with immersive tasting experiences amidst breathtaking scenery and live music events. Recognized with over 3,000 awards, including prestigious titles like Pacific Northwest Winery of the Year and Winemaker of the Year, Maryhill Winery is not just a destination; it's a celebration of passion, patience, and the art of
winemaking.

Maryhill Winery is an equal opportunity employer. We celebrate diversity and are dedicated to creating an inclusive atmosphere for all employees.

Maryhill Winery is experiencing strong year-over-year growth, with a robust catalog and production of 81000 cases annually. Sales and production are rapidly increasing, and our team exemplifies our company values of Integrity, Teamwork, Communication, and Environment as we embrace those who share with us a passion for what we do, the patience to do it right, and demonstrate balance in their
attitudes and actions.

Responsibilities will include, but are not limited to:
  • Assisting the Tasting Room Manager with providing daily leadership, support, and guidance for the tasting room team.
  • Ensuring that daily experiences are presented properly to best represent the brand.
  • Driving sales and club acquisition results within all experiences and understanding and identifying with sales reporting.
  • Assembling a high-performing staff and providing the training and motivation required to drive success.
  • Leading by example, enforcing company standards, and holding staff accountable to those standards, including oneself.
  • Collaborating and working well within the overall tasting room management teams.
  • Working collaboratively, to develop and build partnerships within the company, including Accounting, Administration, Marketing, Wine Club, and Winemaking/Production.
  • Excellent communication, organizational, and interpersonal skills, with a strong attention to detail.
  • Friendly, positive, and professional disposition when dealing with guests, vendors, and team members.
  • Demonstrated ability to multi-task, follow-up, and work in a fast-paced environment under pressure.
  • Ability to work independently with minimal direct supervision.
  • Proactive and thorough in completing existing tasks and pursuing new assignments.
  • Identifying successful strategies; developing and implementing tactical plans in order to impact change when needed.
  • Maintaining inventory of tasting room wine, retail merchandise, and supplies; ensuring product quality and availability; regular reporting of order needs to Purchasing/Inventory specialist for fulfillment.
  • Performing regular audits of retail and supply inventory.
  • Maintaining tasting room vault supply, balancing cash, reconciling sales, and making bank deposits.
  • Working closely with the TR manager to lead staff, acting as manager-on-duty when the Tasting Room Manager is not present.
  • Handling general oversight and direction of team members and assisting the manager with scheduling.
  • Assisting with interviewing job candidates, hiring decisions, and coaching/disciplinary actions.
  • Performing premises opening and closing procedures.
  • Enter relevant data for tasting room sign-ups when necessary.
  • Perform additional tasks as assigned by the immediate supervisor.
Requirements, Skills & Qualifications
  • High school diploma or equivalent.
  • Minimum of 2 years of hospitality sales experience
  • 1 year of supervisory and sales experience
  • Must be 21 years of age.
  • Ability to handle confidential and sensitive information.
  • Demonstrated people and strong problem-solving skills.
  • Must be self-motivated and possess the desire for self-development.
  • Be dedicated to customer satisfaction and great customer experience.
  • Must be available to work weekends, special events and select holidays.
  • Demonstrated reliability, punctuality, and adherence to all safety regulations and operating procedures.
  • Proficiency with computer systems, software, and reports to include: MS Office, Adobe Acrobat, and POS.
  • Always maintain a professional appearance by following the company dress code and appearance standards.
  • Enthusiasm for wine and interest in expanding expertise.
  • Be dedicated to customer satisfaction and great customer experience.
Physical Requirements:
  • Repetitive reaching, grasping, bending, twisting, and lifting.
  • Able to lift and carry up to 50 lb. without concern: Frequently.
  • Able to stand and walk for long period of time: Frequently.
  • Able to push/pull, up to 50 lb. without concern: Often.
  • Ability to stand for long periods of time without concern.
  • Ability to perform tasks requiring bending, stooping, standing, and twisting in the performance of various tasks without concern.
Compensation & Benefits:
  • Competitive hourly rates starting at $28.00-$30.00 Per hour DOE
  • Employee discount
  • Sick & Paid time off
  • Paid holidays (7 observed)
  • Benefit plans available (Medical, Dental, Vision & 401K Matching)
  • Employee Assistance Program


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