Front End Operations Supervisor
2 weeks ago
Restaurant Depot, a leading national wholesale supplier for the foodservice industry, is in search of a qualified candidate for the role of Front End Operations Supervisor.
This position will oversee the front end operations, which includes the training and development of cashiers and the front end team. Key Responsibilities:
- Certify new cashiers and assess the performance of existing cashiers.
- Ensure adherence to company policies at the front end.
- Guarantee that all staff deliver exceptional customer service.
This is a high-volume and fast-paced environment, requiring the ability to manage multiple tasks efficiently. Candidates with experience in large retail supermarkets or big box warehouse operations are preferred. Flexibility in scheduling is essential, as operations run seven days a week. Compensation includes salary, benefits, and a 401(k) plan.
ResponsibilitiesOperations Management:- Supervise daily front end activities, ensuring efficient service delivery.
- Monitor and uphold operational standards to meet business objectives.
- Inspire and guide cashiers and front end staff, promoting a culture of teamwork and accountability.
- Provide coaching to enhance performance and support professional development.
- Evaluate key performance indicators (KPIs) to assess productivity and service quality.
- Identify areas for improvement and develop actionable strategies.
- Collaborate with logistics to manage inventory effectively and minimize costs.
- Ensure compliance with company policies and safety regulations.
- Foster a safe working environment through regular training and adherence to safety protocols.
- Continuously seek opportunities to improve operational efficiency and customer satisfaction.
- Implement best practices and innovative solutions to optimize processes.
Since its inception in 1996, Restaurant Depot has been dedicated to serving independent foodservice operators, including caterers, pizzerias, and restaurants. The company is experiencing rapid growth and is poised to expand significantly in the coming years, offering numerous opportunities for career advancement.
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