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Front End Operations Manager

2 months ago

San Bernardino, California, United States El Super Full time

**About El Super**

El Super is a leading retailer in the grocery market, committed to providing excellent customer service and a wide range of products to meet the needs of our community.

**Job Summary**

We are seeking a highly motivated and experienced Front End Supervisor to join our team at El Super. As a Front End Supervisor, you will be responsible for overseeing the front end operations of our store, ensuring that all cash handling procedures are followed, and providing exceptional customer service to our customers.

**Key Responsibilities**

  • Oversee all front end operations, including cash handling, customer service, and inventory management.
  • Enforce company policies and procedures regarding cash handling and customer service.
  • Provide training and guidance to front end associates to ensure they are meeting company standards.
  • Monitor and maintain a clean and organized front end area, including the checkout lanes and customer service desk.
  • Work closely with the store management team to achieve sales goals and improve customer satisfaction.

**Requirements**

  • High school diploma or equivalent required.
  • 2+ years of experience in a retail or customer service role.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic math skills and accuracy with handling cash and operating a point of sale system.