Event Ticketing Specialist
7 days ago
THE POSITION
Live Nation Worldwide, Inc. is in search of an Event Ticketing Specialist who will provide exceptional service to attendees at live performances by executing tasks such as collecting entry tickets and passes, assisting guests in locating their seats, helping with lost items, and guiding them to essential facilities like restrooms and telephones.
RESPONSIBILITIES OF THIS ROLE
Manage the sale and collection of entry tickets and passes from attendees at events. Welcome guests visiting the venue and attending events. Inspect tickets or passes to confirm their validity, utilizing criteria such as color or issuance date. Offer support for guests with special requirements both before and during the event, which may include assisting individuals who use mobility aids. Educate guests about the venue layout and be ready to direct them to restrooms, concession areas, and assigned seating sections. Recognize counterfeit tickets or credentials and inform guests about purchasing authentic tickets. Resolve seating conflicts or assist in addressing other guest inquiries. Aid guests in locating their seats, illuminating the path with flashlights when necessary. Demonstrate commitment to sustainability by engaging in the venue's eco-friendly initiatives, which may involve programs that conserve resources and reduce waste, such as sorting recyclables and informing attendees about these efforts. Collaborate with team members post-event to ensure the venue is closed properly, which may include collecting recyclables and securing event equipment. Maintain order, ensure compliance with safety regulations, and communicate any safety issues to management. Direct guests to the nearest exits or provide additional instructions or assistance in emergency situations. Perform other assigned tasks as needed.QUALIFICATIONS FOR THIS ROLE
Proficient in Microsoft Office Suite Strong attention to detail, quality, and precision Excellent interpersonal and communication abilities Capability to work autonomously Outstanding verbal and written communication skills-
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