Legal Operations Support Specialist

2 weeks ago


Cleveland, Ohio, United States Benesch Law Full time

About Us

At Benesch, we are dedicated to surpassing expectations and fostering trust with both our clients and our employees, who are our most valuable asset. We strive to deliver exceptional legal services while cultivating a positive workplace atmosphere. Our firm consistently ranks among the top workplaces in Chicago and Cleveland, and we are proud to be recognized on the AmLaw 150 list, placing us among the leading law firms nationwide.

We take pride in attracting and retaining top talent, making Benesch an exceptional place to build your career. We offer a hybrid work model, opportunities for professional development, transparent leadership, and a commitment to diversity, equity, and inclusion. Our comprehensive benefits package is designed to support our employees' well-being.

Join Our Team

As one of the fastest-growing law firms in the country, with offices in multiple major cities, we value the diverse talent that contributes to our success. If you are passionate about providing outstanding service and want to be part of a dynamic and expanding firm, we encourage you to consider this opportunity.

Position Overview:

We are excited to announce an opening for a Legal Support Center Operator in our Cleveland office. This role offers flexibility with a hybrid work arrangement.

The ideal candidate will have the opportunity to leverage their skills across various practice areas, ensuring that no two days are the same. As a Legal Support Center Operator, you will collaborate closely with legal assistants and attorneys, providing essential support in a fast-paced and energetic environment.

Key Responsibilities:

  1. Proactively manage workflows within the designated system.
  2. Review assignment instructions to ensure accurate and timely production.
  3. Meet document deadlines and communicate with supervisors regarding any potential delays.
  4. Verify that assignments include all necessary supporting materials and information.
  5. Edit and format documents, ensuring accuracy and completeness through proofreading.
  6. Handle document transmission via scanning and email.
  7. Import documents into the management system as required.
  8. Prepare and send faxes and emails as needed.
  9. Photocopy documents and manage mail preparation.
  10. Provide legal assistant support, including transcribing dictation and preparing various legal documents.
  11. Manage correspondence and scheduling appointments efficiently.
  12. Maintain a clean and organized workspace.
  13. Assist with courier services for package delivery when necessary.
  14. Fulfill additional duties as assigned.

Confidentiality:

Due to the sensitive nature of the work, it is imperative to maintain confidentiality regarding all documents and information encountered during employment.

Qualifications:

The successful candidate will possess a High School Diploma and prior experience in a legal support role. Proficiency in processing legal documents and exceptional proofreading skills are essential. Familiarity with software applications such as Word, Excel, and Outlook is advantageous. A strong customer service orientation is required.

Benesch is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from all qualified individuals, regardless of their background.



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