Operational Support Specialist

1 week ago


Cleveland, Ohio, United States ABB Full time
Operations Support Services Specialist

At ABB, we are committed to tackling global challenges. Our core values: care, courage, curiosity, and collaboration - along with a strong emphasis on diversity, inclusion, and equal opportunities - drive our mission to empower individuals to create sustainable solutions. Join us in shaping the future of ABB.

This position reports to

Vice President of Operations, Energy Industries

Your role and responsibilities

In this position, you will have the chance to deliver support services across various administrative functions. Each day, you will interact with internal stakeholders, showcasing your expertise by enhancing efficient support services. The work model for this role is: Onsite. You will primarily be responsible for:
• Delivering administrative services to relevant business units to address current needs, identifying performance gaps, and responding to emerging requirements.
• Managing the service delivery by external providers in accordance with Service Level Agreements, reporting any deficiencies and areas for enhancement.
• Creating training materials, FAQs, and other resources tailored to specific location/business administrative needs, providing effective support.
• Executing tasks with a focus on high quality to ensure customer satisfaction.

Our team dynamics
You will become part of a dynamic and high-performing team, where you will have the opportunity to excel.

Qualifications for the role
  • Bachelor's degree in administration or a related field from an accredited institution.
  • A minimum of 5 years of relevant experience.
  • Demonstrated experience as an executive assistant or in a comparable role.
  • Project management capabilities with the ability to manage multiple tasks concurrently.
  • Candidates must possess work authorization that allows them to work for ABB in the US.
More about us

The Energy Industries Division serves a diverse array of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation, and water. With integrated solutions that automate, digitalize, and electrify operations, the Division is dedicated to assisting traditional industries in their decarbonization efforts. The Division also supports the development, integration, and scaling of new and renewable energy models. Our goal is to help customers adapt and thrive in the rapidly evolving global energy landscape. By leveraging data, machine learning, and artificial intelligence (AI), the Division brings over 50 years of domain expertise, delivering solutions designed to enhance energy, process, and production efficiency while minimizing risk, operational costs, and capital expenditures, all while reducing waste throughout the entire plant lifecycle. We value diverse backgrounds and encourage you to explore your next career opportunity with ABB.

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