Operations Support Services Specialist
2 weeks ago
At ABB, we are committed to tackling global challenges. Our core values: care, courage, curiosity, and collaboration - along with a strong emphasis on diversity, inclusion, and equal opportunities - drive our mission to empower individuals to develop sustainable solutions. Join us in shaping the future of ABB.
This position reports to
Vice President of Operations, Energy Industries
Your role and responsibilities
In this position, you will have the chance to deliver support services across various administrative functions. Each day, you will interact with internal stakeholders, showcasing your expertise by enhancing efficient support services. The work model for this role is: Onsite. This position contributes to the Process Automation Energy Industries division in Automation & Electrification. Your main responsibilities will include:
• Delivering services in diverse administrative areas to relevant business units to address current needs, identify performance gaps, and respond to emerging requirements.
• Managing the delivery of services by external vendors in accordance with Service Level Agreements, while reporting any deficiencies and areas for improvement.
• Creating training materials, FAQs, and other resources tailored to specific location/business administrative needs and providing effective support.
• Executing tasks with a strong focus on quality to ensure customer satisfaction.
Our team dynamics
You will become part of a dynamic and high-performing team, where you will have the opportunity to excel.
Qualifications for the role
- Bachelor's degree in administration or a related field from an accredited institution.
- A minimum of 5 years of relevant experience.
- Demonstrated experience as an executive assistant or in a comparable role.
- Project management skills with the ability to manage multiple tasks concurrently.
- Candidates must possess work authorization that allows them to work for ABB in the US.
The Energy Industries Division serves a broad spectrum of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation, and water. With integrated solutions that automate, digitalize, and electrify operations, the Division is dedicated to assisting traditional industries in their decarbonization efforts. The Division also supports the development, integration, and scaling of new and renewable energy models. Our goal is to help customers adapt and thrive in the rapidly evolving global energy landscape. By leveraging data, machine learning, and artificial intelligence (AI), the Division brings over 50 years of domain expertise in delivering solutions designed to enhance energy, process, and production efficiency, while minimizing risk, operational costs, and capital expenses, and reducing waste throughout the entire plant lifecycle. We value diverse backgrounds and experiences. We look forward to receiving your application and invite you to explore the impact of our solutions worldwide. #MyABBStory
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