Customer Success Expert

3 days ago


San Francisco, California, United States Federato Full time
Company Overview
Federato is dedicated to revolutionizing the insurance industry by providing innovative solutions for efficient and equitable coverage. Our mission-driven approach enables insurers to offer affordable policies to individuals and organizations facing emerging risks.

At Federato, we empower insurers to provide fair and transparent pricing in high-risk areas through our cutting-edge AI/ML platform. Our 'RiskOps' solution optimizes portfolio management, allowing underwriters to make informed decisions and drive business growth. By operationalizing data investments and surfacing real-time insights, we put insurance professionals back in control of their portfolios.

We are seeking an exceptional Customer Success Manager to join our growing team. As a key member of the Go To Market organization, you will report directly to the COO and play a vital role in shaping customer relationships with insurance carriers and MGAs.

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