Residential Mortgage Consultant

2 weeks ago


Dublin, Ohio, United States First Mutual Holding Company Full time
Job Type: Full-time

Position Overview:
The Home Loan Specialist is responsible for originating first mortgage loans and home improvement financing for clients.

Key Responsibilities:
  • Engage with clients to originate one-to-four family residential loans by communicating directly with customers and collaborating with real estate professionals.
  • Conduct sales activities at the client's residence or business location, ensuring a personalized approach.
  • Address inquiries from clients regarding the organization's loan offerings and assist with their applications.
  • Stay informed about government regulations and the organization's lending policies; participate in ongoing compliance training.
  • Promote the organization's Community Reinvestment Act loan program to real estate agents in underserved communities.
  • Enhance the organization's reputation by actively participating in community events and networking opportunities.
  • Cross-sell the full range of the organization's products, including lending and savings options.
  • Maintain knowledge of fair lending laws and adhere to bank policies at all times.
  • Effectively manage relationships with service providers and vendors, establishing clear expectations and performance metrics.
  • Perform additional duties as assigned.

Essential Skills:
  • Adaptability
  • Communication Skills
  • Customer Service Orientation
  • Interpersonal Skills
  • Job Knowledge
  • Judgment
  • Leadership
  • Planning and Organization
  • Staff Development
  • Technical Expertise

Qualifications:
  • Experience in sales and customer service is essential.
  • Prior experience in mortgage lending, including knowledge of relevant laws and regulations, is preferred.
  • Experience in commissioned sales and financial services is advantageous.
  • Proficiency in MS Office applications is required; familiarity with Encompass, Cleartouch, OnBase, and CRM software is preferred.

Education:
  • A High School Diploma or equivalent is required; a Bachelor's degree is preferred.

Certification:
  • NMLS certification is required.

Experience:
  • 3 to 5 years of relevant experience is required.

Work Environment:
This role involves regular physical activity, including lifting, walking, standing, and reaching. The employee may occasionally lift up to 25 pounds. The work environment is typically quiet to moderate, and the position often requires working outside of a traditional office setting. This job description provides a general overview of the position's requirements and does not encompass all potential duties and responsibilities.

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