Vehicle Parts Consultant
2 weeks ago
Webb Hyundai Merrillville is seeking a dedicated Automotive Parts Specialist to enhance our team and deliver outstanding service to our customers. The ideal candidate will thrive in a dynamic and professional environment.
Key Responsibilities
- Manage the entire parts sales process efficiently.
- Keep customers informed about the status of their parts orders.
- Engage with both customers and team members in a courteous and professional manner.
- Interpret and utilize the parts catalog effectively for accurate parts identification.
- Handle incoming calls, providing pricing information and other relevant details.
- Examine body shop estimates to ensure the accuracy of ordered parts and alignment with pricing.
- Deliver exceptional service to both internal and external clients.
- Retrieve and fulfill orders from inventory.
- Conduct weekly inventory checks to maintain stock accuracy.
- Alert the parts manager regarding out-of-stock items or urgent shop supplies.
- Source out-of-stock parts from external suppliers and place emergency orders when necessary.
- Ensure all internal parts requests are charged to the service repair order.
- Process payments from retail customers or secure credit approvals.
- Prepare orders for daily shipment, delivery, or customer pick-up.
- High School Diploma or equivalent is required.
- Previous experience in automotive parts sales is preferred.
- Ability to thrive in a fast-paced work setting.
- Strong organizational and time management abilities.
- Capable of reading and interpreting safety guidelines, operational instructions, and procedural manuals.
- Proficient in performing calculations related to discounts, commissions, and other financial figures.
- Health insurance with company contribution.
- Options for Dental, Vision, and Aflac insurance.
- Paid Life Insurance coverage.
- 401(k) plan with company matching.
- Paid Vacation time.
- Family-owned and operated business.
- Supportive work atmosphere.
- Starting pay of $16.00 per hour.
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