Guest Services Manager
2 weeks ago
BETTER TALENT BY LAVEER & CO.
COMPANY OVERVIEW:
Join the dynamic team at Better Talent by Laveer & Co., where we prioritize excellence in the hospitality industry.
We are dedicated to providing exceptional experiences for our guests and clients, ensuring that every interaction is memorable and fulfilling.
Our mission is to deliver unparalleled service that transcends traditional hospitality, creating a welcoming environment for all.
As a company that values continuous improvement and professional growth, we invite passionate individuals to explore a rewarding career with us.
POSITION SUMMARY:
We are seeking a proactive individual to take on the role of Guest Services Manager, acting as the primary point of contact for our guests and ensuring smooth operational flow.
The ideal candidate will possess strong leadership skills, capable of managing a small team while juggling multiple tasks efficiently.
As the Guest Services Manager, you will be responsible for effective communication across various platforms, handling reservations, addressing inquiries, and suggesting local attractions and events.
This role is perfect for a flexible and composed leader who thrives in a fast-paced setting, enjoys engaging with the public, and is open to a non-traditional work schedule.
Living and working in this vibrant environment allows for a unique balance between professional responsibilities and personal enjoyment.
If you are motivated by a positive outlook, committed to delivering top-notch customer service, and eager to grow both personally and professionally, we would love to hear from you.
RESPONSIBILITIES:
• Serve as the Manager on Duty as required
• Deliver outstanding customer service through various communication channels
• Address guest inquiries promptly and resolve any issues that arise
• Create and manage work orders for maintenance and vendor services
• Oversee guest check-in processes during peak times
• Provide mentorship and guidance to a small team of associates
• Conduct hospitality calls before and after guest arrivals to ensure satisfaction
• Stay informed about local events and activities to enhance guest experiences
QUALIFICATIONS:
• Minimum of three years in a supervisory role
• Three years of experience in hospitality or customer service is highly desirable
• Proficient in Microsoft Office Suite, including Outlook, Word, Teams, and Excel
COMPENSATION & BENEFITS:
Annual Salary:
$40,000
Benefits:
• Health Insurance
• Dental Insurance
• 401K with employer matching
• Family Telemedicine Plan
• Family Travel Discounts
Schedule:
• Flexible work hours with days off typically scheduled during the week.
-
Guest Services Manager
1 week ago
Hilton Head, South Carolina, United States Hilton Grand Vacations Full time**Guest Services Manager at Hilton Grand Vacations****Area of Talent:** Resort Operations**Category:** Guest Services/Operations**Shift:** Full Availability**Job Description**We are currently seeking dedicated team members who are passionate about creating memorable vacation experiences for our owners and guests visiting our resort properties.As a Guest...
-
Guest Services Manager
1 week ago
Hilton Head, South Carolina, United States Hilton Grand Vacations Full time**Guest Services Manager at Hilton Grand Vacations****Area of Talent:** Resort Operations**Category:** Guest Services/Operations**Shift:** Full Availability**Job Description**We are currently seeking dedicated team members who are passionate about creating lasting vacation memories for our owners and guests visiting our resort properties.As a Guest Services...
-
Guest Services Room Manager
2 weeks ago
Hilton Head, South Carolina, United States Marriott International Inc Full timeJob OverviewPOSITION SUMMARY In this role, you will be responsible for assigning accommodations based on guest preferences and requests whenever feasible. You will facilitate the pre-registration of selected guests and prepare key packets accordingly. Your duties will include organizing and managing check-in and pre-registration processes for incoming...
-
Guest Services Representative
2 weeks ago
Hilton Head, South Carolina, United States Marriott International Inc Full timePosition Overview Job Category Rooms & Guest Services Operations Schedule Part-Time Position Type Non-Management Company Information: This hotel operates under an independent franchise, Marriott Vacations Worldwide, which is distinct from Marriott International, Inc. The franchisee manages all employment-related policies and practices, including hiring,...
-
Guest Services Representative
2 weeks ago
Hilton Head, South Carolina, United States Marriott International Inc Full timePosition Overview Job Category Rooms & Guest Services Operations Schedule Part-Time Position Type Non-Management Company Information: This establishment is managed by an independent franchisee, Marriott Vacations Worldwide. The franchisee operates independently from Marriott International, Inc., controlling all employment policies and practices, including...
-
Guest Services Representative
2 weeks ago
Hilton Head, South Carolina, United States Marriott International Inc Full timePosition Overview Job Category Rooms & Guest Services Operations Schedule Part-Time Position Type Non-Management Company Overview: This establishment is managed by an independent franchisee, Marriott Vacations Worldwide. The franchisee operates independently from Marriott International, Inc., overseeing all aspects of employment policies and practices. Role...
-
Guest Services Representative
1 week ago
Hilton Head, South Carolina, United States Marriott Hotels & Resorts Full timePosition OverviewThe Guest Services Representative plays a crucial role in ensuring a memorable experience for our guests at Marriott Hotels & Resorts. This position is integral to the Rooms & Guest Services Operations team, focusing on delivering exceptional customer service and support.Key ResponsibilitiesWelcome guests with a warm and friendly demeanor,...
-
Guest Service Ambassador
3 days ago
Hilton Head, South Carolina, United States Beachhousehhi Full timeAt Beachhousehhi, we are seeking a skilled Guest Service Professional to join our team. As the first point of contact for our guests, you will provide exceptional service and ensure a seamless experience for all visitors.Key Responsibilities:• Coordinate room reservations and confirm guest details prior to arrival• Maintain up-to-date knowledge of room...
-
Guest Service Ambassador
20 hours ago
Hilton Head, South Carolina, United States Beachhousehhi Full timeAt Beachhousehhi, we are seeking a skilled Guest Service Professional to join our team. As the first point of contact for our guests, you will provide exceptional service and ensure a seamless experience for all visitors.Key Responsibilities:• Coordinate room reservations and confirm guest details prior to arrival• Maintain up-to-date knowledge of room...
-
Guest Services Supervisor
1 week ago
Hilton Head, South Carolina, United States Hilton Grand Vacations Full timeGuest Services SupervisorJob ID: FRO001812Area of Expertise: Resort OperationsCategory: Guest Services/OperationsShift: Full AvailabilityLocation: Hilton Head Island, SCProperty: Ocean Oak Resort By Hilton Grand Vacations ClubPosition OverviewWe are currently in search of dedicated individuals who are enthusiastic about creating unforgettable vacation...
-
Guest Services Coordinator
6 days ago
Hilton Head, South Carolina, United States Beachhousehhi Full timeBeach House Resort is looking for a dedicated and professional Guest Services Coordinator to join our team. The ideal candidate will possess strong administrative and interpersonal skills, and will thrive in a vibrant beach environment.Key Responsibilities:Register and process guests while assigning roomsAccommodate guest requests with a positive...
-
Guest Services Supervisor
1 week ago
Hilton Head, South Carolina, United States Hilton Grand Vacations Full timePosition Title: Front Desk SupervisorJob ID: FRO001812Department: Resort OperationsCategory: Guest Services/OperationsShift: Full AvailabilityLocation: Hilton Head Island, SCProperty: Ocean Oak Resort By Hilton Grand Vacations ClubJob Overview:We are currently looking for dedicated individuals who are enthusiastic about creating unforgettable vacation...
-
Guest Services Coordinator
2 weeks ago
Hilton Head, South Carolina, United States Haig Point Club Full timeJob OverviewCompany Background:Haig Point Club and Community stands as a distinguished private club and residential enclave on Daufuskie Island, seamlessly blending luxury with the serene beauty of nature and southern hospitality. Our commitment is to deliver outstanding service and craft memorable experiences for our members and visitors within a friendly...
-
Guest Services Representative
1 week ago
Hilton Head, South Carolina, United States Beachhousehhi Full timeBeach House Resort is in search of a dedicated and professional Front Desk Agent who possesses exceptional customer service skills and a knack for effective decision-making. The ideal candidate will demonstrate strong administrative capabilities and interpersonal skills, thriving in a vibrant beach environment.Key Responsibilities:Check in and process...
-
Guest Services Coordinator
2 weeks ago
Hilton Head, South Carolina, United States Haig Point Club Full timeJob OverviewCompany Background:Haig Point Club and Community stands as a distinguished private club and residential enclave on Daufuskie Island, renowned for its exquisite combination of luxury, scenic beauty, and southern hospitality. Our commitment is to deliver outstanding service and craft memorable experiences for our members and visitors within a...
-
Guest Services Representative
2 weeks ago
Hilton Head, South Carolina, United States Marriott International Inc Full timePosition OverviewAs a vital member of our hospitality team, the Guest Services Representative plays a crucial role in ensuring a seamless experience for our guests. This position is designed for individuals who are dedicated to creating memorable interactions and providing exceptional service throughout the guest's stay.Key ResponsibilitiesWelcome guests...
-
Guest Services Representative
1 week ago
Hilton Head, South Carolina, United States Beachhousehhi Full timeBeach House Resort is in search of a dedicated and professional Front Desk Agent who possesses exceptional customer service skills and a strong decision-making ability. The ideal candidate will have excellent administrative and interpersonal skills, thriving in a vibrant beach environment.Key Responsibilities:Check in and process guests, assigning...
-
Guest Services Representative
2 weeks ago
Hilton Head, South Carolina, United States Beachhousehhi Full timeBeach House Resort is in search of a dedicated and professional Front Desk Agent who possesses exceptional customer service skills and a strong ability to make effective decisions. The ideal candidate will have excellent administrative and interpersonal capabilities and will thrive in a vibrant beach environment.Key Responsibilities:Check in and process...
-
Guest Services Representative
2 weeks ago
Hilton Head, South Carolina, United States Marriott International Inc Full timeAdditional Information Part-Time, Sign on Bonus - $250 Job Number Job Category Rooms & Guest Services Operations Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY In our organization, the role extends beyond simply facilitating guest check-ins and check-outs. We aim to create experiences that are not only...
-
Guest Services Representative
2 weeks ago
Hilton Head, South Carolina, United States Marriott International Inc Full timePosition OverviewAs a key member of our hospitality team, the Guest Services Representative plays a vital role in creating memorable experiences for our guests. This position is not just about managing check-ins and check-outs; it is about crafting a unique and enjoyable stay for every visitor.Key ResponsibilitiesOur Guest Services Representatives are...