Senior Vice President of Logistics Operations
2 weeks ago
Overview: Serena & Lily is on the lookout for a Senior Vice President to lead our Logistics Operations. This pivotal role will be based in our Distribution Center and will report directly to the Senior Vice President of DC Operations. The individual in this position will be tasked with establishing objectives for both shipping and receiving, while also overseeing and enhancing the workforce at the Distribution Center to achieve or surpass these objectives.
Key Responsibilities:
- Initiate and drive quality improvement projects, process enhancements, and Lean methodologies to ensure the Distribution Center consistently meets and exceeds customer expectations.
- Empower the management team to effectively prioritize daily tasks, allocate resources efficiently, and develop a flexible staffing strategy that enables the Distribution Center to achieve daily inbound and outbound targets.
- Collaborate with Human Resources to recruit, inspire, and train capable supervisory personnel as needed.
- Engage with Serena & Lily leadership across various functions to address challenges and deliver an exceptional customer experience.
- Oversee safety protocols, quality assurance of inventory, and the overall customer experience related to product output.
- Work closely with IT and relevant third-party vendors to optimize the warehouse management system and implement automation solutions to enhance Distribution operations.
- Coordinate with the Transportation and Logistics teams to manage the receipt of inventory and optimize shipping costs.
- Partner with the Human Resources Manager to optimize workforce composition, balancing permanent and temporary labor resources.
- Collaborate with staff to develop processes and standards for the Distribution Center, ensuring compliance tracking and monitoring of existing policies.
- Ensure all permits, certifications, and OSHA requirements are valid and coordinate necessary training to meet compliance standards.
- Oversee all administrative operations and maintenance plans, including equipment upkeep and janitorial services.
Qualifications:
- A minimum of 10 years of experience managing a retail distribution center of similar or larger scale, preferably in a Direct to Consumer environment.
- Proven experience in managing complex operational, process, and performance improvement initiatives, including process mapping and redesign. Six Sigma certification is a plus.
- A strong background in process, manufacturing, or engineering, with a keen understanding of workflow and throughput in operations.
- Ability to collaborate across functions and synthesize diverse perspectives into a cohesive action plan, driving results in a dynamic and rapidly evolving organization.
- A self-starter with an entrepreneurial mindset, capable of managing and prioritizing multiple projects while delegating tasks effectively.
- Excellent communication skills, both verbal and written.
Compensation:
The anticipated starting base salary for this role ranges from $175,000 to $210,000 per year, depending on factors such as experience, education, and skills.
Serena & Lily offers comprehensive benefits, including medical, dental, vision, and basic life insurance options. Employees can participate in the company’s 401k plan and accrue paid time off during their first year of employment.
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