Regional Sales Manager
3 weeks ago
Rumpke Waste and Recycling is seeking a highly skilled Regional Sales Manager to oversee the performance of the Regional Sales Team within the region or market they manage.
This position is responsible for leading and ensuring profitability and revenue of the market/region. The ideal candidate will have a proven track record of success in sales and management, with a strong understanding of the waste and recycling industry.
Key Responsibilities- Manage and motivate the Regional Sales Team to market and develop new business opportunities, as well as develop business relationships with the existing customer base, maximize the retention of revenue, and cultivate the strength of contractual relations.
- Monitor day-to-day selling and account development activities of sales representatives.
- Monitor productivity of sales staff to ensure sales goals are met or exceeded. Design and implement improvement strategies for under-performing sales representatives.
- Establish and maintain open communication with operations and staff to provide quality internal and external customer service.
- Assist leadership with monthly and annual budget reporting and preparation.
- Coach and train staff to determine customer solutions that are compliant with appropriate local, state and federal regulations.
- Maintain a thorough knowledge of Rumpke's services and pricing structure and develop staff to possess this knowledge.
- Ensure staff utilizes the company's customer relationship management tool (GMS Board) on a daily basis, scheduling and documenting activities, and developing prospective customer profiles.
- Manage staff to ensure required Customer Service Agreements, reports and other paperwork is completed in a timely manner and in accordance with Company policy.
- Develop and maintain an awareness of market behavior and competitive trends and ensure staff responds accordingly.
- Perform 'ride-alongs' with staff and provide written feedback.
- Conduct regular scheduled sales meetings with a strong emphasis on Rumpke's customer relationship management tool, utilizing the Growth Management Board.
- Regularly meet with Sales Representatives to review their sales activities, progress on goals, and status of prospective customers.
- High School diploma required, General Education Diploma or Bachelor's degree in a relevant field preferred.
- Previous management experience preferred.
- Experience working with the procurement process required.
- Experience in developing and executing territory sales strategies required.
- 5 years of waste industry experience with an emphasis on outside sales and management required.
Rumpke Waste and Recycling is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a safe and inclusive work environment for all employees.
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