Apex Regional Manager
4 weeks ago
As the Apex Regional Manager, you will be responsible for leading a team of sales and operations professionals to drive business growth and profitability in your assigned region. You will be the key leader in executing the company's sales, operations, and installation strategies, ensuring alignment with the company's overall goals and objectives.
Key Responsibilities
Develop and maintain sales, installation, and profitability goals, objectives, and forecasts with the assistance and direction of the RVP.
Ensure that the Apex JSP and SSP processes are consistently followed.
Work with the Director of Sales to develop and provide hands-on sales training to JSPs and SSPs to achieve KPIs.
Hire, train, and supervise branch Managing Seniors Partner, Junior Sales Partners, Senior Sales Partners, and sales staff in accordance with company guidelines.
Support and drive recruiting initiatives to achieve JSP and SSP headcount and customer conversation goals.
Oversee the operation of the Office and Installation Departments to evaluate the quality, productivity, and accuracy of office and installation personnel and functions.
Hire, train, and supervise Operations Administrators to ensure that office, clerical, banking, and report functions are completed in accordance with established procedures.
Collaborate with Installation managers to ensure that revenue and labor is planned, monthly projections are accurate, and jobs are being installed profitable and in accordance with company guidelines.
Oversee job and service scheduling to ensure that they are being done in a timely manner.
Ensure that customer experience protocols are being achieved, customer reviews are being captured per our KPIs, and customer ratings are being achieved per our KPIs.
Oversee and execute Apex's Digital Flipside protocols.
Perform job costing: oversee the job review process to determine budget margin and final-cost all jobs at completion to confirm actual margin.
Function as a liaison between the branch and all other Corporate Divisions, Departments, and Operations.
Requirements
Proven experience recruiting, developing, and managing high-performance teams and creating a culture focused on growth mindset, trust, collaboration, and accountability for results.
General management and sales leadership experience with some P&L responsibilities.
Must have good working knowledge of construction and operations/sales management experience.
Excellent people, communication, and customer relations skills.
Show high levels of passion for our industry and our Flipside Marketing strategy.
Data and process-driven, understands basic accounting principles, and has experience developing and implementing budgets and forecasts.
Competent in the use of technology and able to function proficiently with Excel, iPhone/iPad, and in our IT systems.
Knowledge of the window and remodeling industry, canvassing, and in-home sales is a major plus.
Opening or assisting in opening new retail locations a plus.
What We Offer
Apex is an Equal Employment Opportunity Employer. We offer a competitive salary, benefits package, and opportunities for professional growth and development. If you are a motivated and results-driven individual with a passion for sales and operations leadership, we encourage you to apply for this exciting opportunity.
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