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Billing Specialist
1 month ago
We are seeking a highly skilled Billing Specialist to join our team at TranSystems. As a key member of our financial operations team, you will be responsible for ensuring timely and accurate invoicing, managing billing activities, and providing exceptional customer service.
Responsibilities:- Coordinate and process billing, including drafting, editing, and preparing pre-bills and final bills per client specifications and/or guidelines.
- Review and verify accuracy of billing and supporting documentation, as required.
- Confirm rates and any fee arrangements are reflected for each individual matter.
- Creates and prints/uploads final client billing.
- Researches and responds to inquiries regarding billing issues and problems.
- Ensures timely and accurate billing of client accounts to ensure contract compliance.
- Proactively initiate customer contacts, provide invoice copies, update POs, documentation and other activities required to ensure payment on past due invoices.
- Process billing adjustments and client discrepancies with a sense of urgency.
- Maintain relationships with internal and external customers to drive efficiency in processes.
- Assist in projects, process improvements, and other collection related tasks as identified by management.
- Clarifies any questionable invoice items, prices, or receiving required approval signatures with the Project Manager.
- Corrects errors or lists discrepancies for adjustment, including communication via phone and/or email with clients.
- High school diploma or equivalent experience required.
- Prior 3 years of service coordination/billing experience required.
- Costpoint experience preferred.
- A high degree of accuracy and attention to detail while maintaining high productivity.
- Extremely organized, detail-oriented, and deadline-sensitive.
- Excellent communication skills.
- Self-motivated and maintain a positive teamwork-oriented attitude in a busy office environment.
- Actively engages multiple perspectives when solving problems, seeks to learn from peers, and encourages reciprocal learning among team members.
TranSystems is an equal opportunity employer and ensures nondiscrimination and equal employment opportunity in all programs and activities in accordance with all applicable laws and regulations. We are committed to embracing diversity in all forms and strive to create a positive work environment that drives innovation.
