Client Service Representative
3 days ago
At Summit Orthopedics, we are seeking a highly skilled Client and Patient Service Representative to join our team. As a key member of our occupational health team, you will be responsible for providing exceptional customer service to our clients and patients.
Key Responsibilities- Greet and register patients, verifying medical and demographic information
- Schedule follow-up appointments and notify the clinical team of patient arrival
- Communicate with clients regarding patient results and generate invoices
- Provide excellent customer service to clients, patients, and staff
- Check-in and discharge patients, completing all necessary documentation
- Triage walk-in workplace injuries and drug alcohol testing
- Answer incoming phone calls and respond to inquiries
- Communicate with clients regarding patient results and medical records
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment
- Strong organizational and time management skills
- Ability to maintain confidentiality and handle sensitive information
Summit Orthopedics is a leading provider of occupational medicine services, trusted by thousands of employers across the region. We are committed to providing exceptional service, clinical expertise, and timely communication to our clients and patients.
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