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Customer Service Representative Rochester MN

2 months ago


GondrecourtleChâteau, Grand Est, United States Big I Minnesota Full time
About the Role

We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Big I Minnesota. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering their insurance-related questions, and processing policy changes and requests.

Key Responsibilities
  • Answer general insurance questions from customers and provide accurate information.
  • Gather information from customers and enter it into multiple company websites to provide competitive quotes.
  • Process policy changes and requests for insurance certificates.
  • Data-entry into the Agency Management System.
  • Compare insurance policies for coverages and offer additional coverages to customers.
Requirements
  • Experience in customer service, with a preference for insurance experience.
  • High School diploma required, college experience/degree preferred.
  • Minnesota license preferred, but not required. Will have to obtain license upon starting with agency.
What We Offer
  • Competitive hourly rate of $22.00 per hour.
  • Flexible scheduling, with approximately 30 hours per week.
  • Opportunity to work with a variety of insurance companies and products.
About Us

Big I Minnesota is a full-service insurance agency dedicated to providing our clients with exceptional service and competitive insurance solutions. We are committed to building long-term relationships with our clients and providing them with the best possible insurance coverage for their needs.