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Customer Service Representative

2 months ago

GondrecourtleChâteau, Grand Est, United States Expeditors International Full time

**Job Summary**

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Expeditors International. As a Receptionist and Accounting Support, you will be responsible for providing exceptional customer service and administrative support to our clients and internal teams.

**Key Responsibilities:**

  • Answer inquiries and provide information to the general public, customers, and visitors of the assigned department or organization.
  • Operate telephone switchboard to answer or forward calls, providing information or taking messages.
  • Greet persons entering the establishment, determining the nature and purpose of visit, and directing or escorting them to specific destinations.
  • Perform administrative support tasks as needed, including data entry and record-keeping.
  • Provide Accounts Payable support to review and audit invoices and enter them into our system for scheduled payments.

**Requirements:**

  • High School Diploma or equivalent.
  • Experience in a receptionist role with heavy phone/multiple line experience.
  • Customer Service experience/personality.
  • Experience using Microsoft Office, including Word, Outlook, and Excel.
  • Excellent written, verbal, and interpersonal communication skills.

**What We Offer:**

  • Paid Vacation, Holiday, Sick Time.
  • Health Plan: Medical, Prescription Drug, Dental, and Vision.
  • Life and Long-Term Disability Insurance.
  • 401(k) Retirement Savings Plan (US only).
  • Employee Stock Purchase Plan.
  • Training and Personnel Development Program.