Event Operations Coordinator

2 weeks ago


Frisco, Texas, United States KidZania USA Full time
Job Overview

As an Event Operations Coordinator, you will play a crucial role in managing the logistics of birthday celebrations and various special occasions hosted at our facility. Your primary responsibility will be to ensure that events are executed flawlessly, collaborating closely with park management and the Event Coordinator.

Key Responsibilities:

  • Oversee a team of "Zupervisors" in their daily tasks
  • Maintain communication with management regarding operational status
  • Assist in restocking merchandise and managing inventory levels
  • Support the team with setup and organizational activities
  • Address guest inquiries regarding the facility
  • Assist management in evaluating team performance, attendance, and compliance with company policies
  • Engage with guests, including parents and children, as they arrive
  • Undertake additional projects or responsibilities as assigned by management

Qualifications:

  • Minimum of 1 year of experience in event management
  • At least 1 year in a leadership capacity
  • Strong attention to detail
  • Proactive, energetic, and self-motivated
  • A collaborative team player, adaptable to departmental needs
  • Availability on weekends is essential

Our Team Members:

  • Deliver exceptional guest service
  • Create an enjoyable and engaging atmosphere
  • Demonstrate a positive attitude, patience, and care
  • Exhibit friendliness, punctuality, and reliability
  • Communicate effectively with guests and team members
  • Maintain a strong focus on customer satisfaction

Compensation: Starting pay ranges from $15 to $17 per hour, depending on experience.

Benefits:

  • Paid time off
  • Weekly pay schedule
  • Dynamic and creative work environment
  • Opportunities for career development
  • Employee discounts and park passes
  • Health, dental, and vision benefits available (eligibility requires a minimum of 30 hours worked per week)

About KidZania: KidZania is an innovative city designed to inspire, educate, and empower children aged 4 to 14 through immersive learning experiences. With locations worldwide, KidZania USA is part of a global network dedicated to providing engaging educational experiences.



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