Janitorial Services Supervisor
6 days ago
We are seeking a highly skilled and experienced Night Operations Manager to join our team at ABM Industries. As a Night Operations Manager, you will be responsible for overseeing the overall supervision of our janitorial staff to a large project or a group of accounts making up a District at a branch.
Key Responsibilities- Maintain assigned accounts to customer cleaning specifications.
- Train janitorial staff in proper cleaning techniques and safe practices.
- Work with Branch Manager and District Manager to ensure proper safety and HR training has been provided for all employees.
- Assist in ordering cleaning and/or paper supplies for each account.
- Respond to customer issues as necessary or as directed by Branch Manager and District Manager.
- Submit employee timecards/LMS records to ensure proper wage payment to employee.
- Submit employee complete time off request forms to ensure proper benefit payment to employee.
- Assist in development of replacement for all lead leadership positions.
- Lead a team of cleaners engaged in performing custodial work; provide clear direction, training and assistance to employees; coordinates daily work activities not limited to periodic schedules: organize, prioritize and assign work, monitors status of work, inspects completed work and troubleshoots problem situations.
- Maintain each account with budgeted labor each month to control costs.
- Meet with building managers and tenants on a daily basis to take requests, work orders, special jobs, and answer questions.
- Perform quality control inspections of each account to include Safety and HR reporting, plus LMS reporting.
- Contribute to district/branch financial performance by aggressively seeking tag, sale opportunities; report them to District Manager and Branch Manager.
- Provide an environment that will allow subordinates to grow and develop skills for future advancement.
- Lead by example: adhere to branch, corporate, division and region policies.
- Provide support and leadership in special projects/initiatives as directed by the District or Branch Manager.
- Where applicable; maintain working relationship with labor unions.
- Review the scope of work and maintain the periodic schedule for each account, including all tag work.
- Complete and return all paperwork to the District Manager daily. Example: Payroll, holidays, vacation, sick time, birthday, timecards (e-pay), floating holidays and leave of absent.
- Complete and return all Human Resource paperwork on time and according to procedures. Example: Change of address, change of tax forms, terminations, corrective actions and any other HR requests by the associates.
- Reports to the building management of all building needs such as late-night requests and repairs needed.
- Creates proposals and quotes for special jobs requested by tenants, including getting their approvals in writing.
- Schedule all projects, periodic and special work utilizing excel spread sheets created for each BU# and validate all control quality points.
- Schedule vacation and holidays for all employees and assure replacements are screened and trained.
- Inspect all cleaning operations, ensure quality levels are being met.
- Participate in all aspects of new employee orientation including all the site training. This includes safety, facility rules, procedures, new cleaning techniques, and equipment usage, service and chemical use.
- Manage all faces of the work order process.
- Closely work with all building departments.
- Coordinate shift operations to ensure coverage and completion.
- Order supplies, chemicals, equipment, parts and uniforms for all employees.
- Respond to all emergency requests.
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