Sales Support Representative
1 week ago
Ferguson Enterprises, Inc. is seeking a highly motivated and customer-focused Sales Support Representative to join our team. As a Sales Support Representative, you will play a critical role in providing exceptional customer service and support to our customers.
Key Responsibilities- Work closely with Outside Sales and Showroom Consultants to ensure customer needs are met.
- Assist with administrative tasks, such as answering sales calls, addressing customer concerns, and providing product information.
- Present job quotes and provide accurate pricing and inventory information to customers.
- Utilize customer relationship management (CRM) system and phone system effectively.
- 0-3 years of sales and/or customer service experience preferred.
- Knowledge of plumbing fixtures, lighting, and appliances or ability to quickly learn these product lines.
- Desire to learn and drive to succeed.
- Passion for collaboration and ability to build long-lasting relationships.
- Ability to balance business and customer needs.
- Drive to act and respond quickly to customer needs.
- General digital literacy, including Microsoft Office.
- Strong written and verbal communication skills.
- Structured and robust 8-week training program.
- Opportunity to learn and grow within the company.
- Competitive benefits package, including health, dental, vision, paid time off, and 401(k) with company match.
- Holistic approach to benefits plans and programs that support mental, physical, and financial well-being.
Ferguson Enterprises, Inc. is a leading wholesale supplier of commercial and residential plumbing supplies. We are a diverse distributor that spans multiple businesses, including HVAC/R, waterworks, and industrial. With over 1,600 locations and 29,000 associates in North America, we provide expert advice and a range of products and services to improve construction, renovation, and maintenance projects. Our associates are committed to providing world-class customer service and are dedicated to making a positive impact in the communities we serve.
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