Sales Support Representative

1 week ago


Sacramento, California, United States Ferguson Enterprises, Inc. Full time
About the Role

Ferguson Enterprises, Inc. is seeking a highly motivated and customer-focused Sales Support Representative to join our team. As a Sales Support Representative, you will play a critical role in providing exceptional customer service and support to our customers.

Key Responsibilities
  • Work closely with Outside Sales and Showroom Consultants to ensure customer needs are met.
  • Assist with administrative tasks, such as answering sales calls, addressing customer concerns, and providing product information.
  • Present job quotes and provide accurate pricing and inventory information to customers.
  • Utilize customer relationship management (CRM) system and phone system effectively.
Requirements
  • 0-3 years of sales and/or customer service experience preferred.
  • Knowledge of plumbing fixtures, lighting, and appliances or ability to quickly learn these product lines.
  • Desire to learn and drive to succeed.
  • Passion for collaboration and ability to build long-lasting relationships.
  • Ability to balance business and customer needs.
  • Drive to act and respond quickly to customer needs.
  • General digital literacy, including Microsoft Office.
  • Strong written and verbal communication skills.
What We Offer
  • Structured and robust 8-week training program.
  • Opportunity to learn and grow within the company.
  • Competitive benefits package, including health, dental, vision, paid time off, and 401(k) with company match.
  • Holistic approach to benefits plans and programs that support mental, physical, and financial well-being.
About Ferguson Enterprises, Inc.

Ferguson Enterprises, Inc. is a leading wholesale supplier of commercial and residential plumbing supplies. We are a diverse distributor that spans multiple businesses, including HVAC/R, waterworks, and industrial. With over 1,600 locations and 29,000 associates in North America, we provide expert advice and a range of products and services to improve construction, renovation, and maintenance projects. Our associates are committed to providing world-class customer service and are dedicated to making a positive impact in the communities we serve.



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