Technical Support Specialist
2 weeks ago
We are looking for a dedicated Technical Support Specialist to assist our clients with their technology-related challenges. Your role will involve troubleshooting and resolving issues to ensure optimal performance of their systems.
Key Responsibilities:
- Offer expert guidance on computer hardware and software
- Address client concerns through various communication channels including phone, in-person, and online
- Suggest enhancements for hardware and software to improve efficiency
- Document client issues and the solutions provided
Required Qualifications:
- Experience in IT support, customer service, or similar roles
- Ability to establish a positive relationship with clients
- Excellent problem-solving and analytical skills
- Professional and approachable attitude
Systems Up Computer Services is a technology service provider committed to delivering efficient solutions to our clients.
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