IT Infrastructure Specialist

4 days ago


Chicago, Illinois, United States Jobot Full time
About the Role

We are seeking an experienced and highly skilled IT Infrastructure Specialist to join our dynamic team at Jobot. As a key member of our IT department, you will be responsible for the maintenance, configuration, and reliable operation of our computer systems, network servers, and virtualization.

Key Responsibilities
  • Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.
  • Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues.
  • Provide technical support to team members and ensure operations and processes stay secure and efficient.
  • Maintain firewalls, virtual private networks, web protocols, and email security.
  • Manage and oversee the network security by setting up Admin and SSO capabilities for all tools and software.
  • Administer network security measures to prevent system interruptions or breaches.
  • Execute sensitive data backup and restoration procedures.
  • Document all technical issues and solutions in order to develop a comprehensive database of common technical issues and solutions.
  • Use devices and appliance-based security tools including firewalls, intrusion detection systems, encryption systems, and antivirus software.
  • Implement and manage device management in the organization using MDM tools.
  • Manage and ensure the security of databases and data transfer both internally and externally.
  • Assist with the implementation and support of the company's disaster recovery plan.
  • Manage the daily activities of configuration and operation of systems which may be mainframe, mini, or client/server based.
Requirements
  • Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required.
  • 5+ years of network administration, or system administration experience.
  • System administration and IT certifications in Linux, Microsoft, or other network related fields are a plus.
  • Working knowledge of virtualization, VMWare, or equivalent.
  • Strong knowledge of systems and networking software, hardware, and networking protocols.
  • Experience with scripting and automation tools.
  • A proven track record of maintaining IT structural integrity.
  • Experience with Okta and O365 is a must.
  • Ability to manage and prioritize many open cases at one time.
  • Analytical mind with strong problem-solving aptitude.
  • Excellent written and verbal communication skills.
  • Ability to work well in a fast-paced environment.


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