Senior Infrastructure Specialist

2 weeks ago


Chicago, Illinois, United States Komatsu Full time
Position: Senior Infrastructure Specialist

Company Overview:
Komatsu is a vital collaborator in the construction, mining, forestry, forklift, and industrial machinery sectors, delivering exceptional value to clients through innovative solutions. Our extensive range of products, supported by cutting-edge IoT technologies, regional distribution networks, and a worldwide service framework, harnesses the power of data and technology to enhance safety and productivity while optimizing performance.

Job Summary:
We are seeking a dedicated Senior Infrastructure Specialist with a focus on Exchange Online to join our global IT team. This role involves working closely with various teams to evaluate and enhance our infrastructure capabilities.

Key Responsibilities:
1. Collaborate with diverse teams to assess current infrastructure requirements and formulate comprehensive improvement plans.
2. Analyze emerging technologies and recommend the integration of new infrastructure components that align with organizational objectives.
3. Provide technical assistance to business stakeholders and IT teams, ensuring prompt resolution of infrastructure and Exchange-related issues.
4. Maintain documentation of troubleshooting procedures and keep an updated knowledge base.
5. Oversee and maintain Exchange Online and on-premises Exchange Server environments.
6. Configure and monitor SMTP email systems to guarantee reliable email delivery.
7. Conduct regular system maintenance, updates, and patches to ensure the stability and security of email services.
8. Implement security best practices and policies to safeguard the organization's infrastructure and data.
9. Perform regular security assessments, vulnerability scans, and manage patching processes.
10. Ensure compliance with relevant industry standards and regulations concerning IT infrastructure.
11. Work collaboratively with global teams, including application owners and network specialists, to execute high-profile IT projects.
12. Participate in incident response teams to address production or security-related issues.

Qualifications:
- Bachelor’s degree in Computer Science, Engineering, or a related technical field.
- Minimum of 3 years of experience as an Exchange Online Administrator or in a similar capacity.
- Proficiency in scripting and automation (e.g., PowerShell) is essential.
- Relevant certifications, such as Microsoft Certified: Messaging Administrator Associate, are advantageous.
- Strong troubleshooting, project management, and communication skills are required.
- Ability to work a flexible schedule, including on-call support and after-hours maintenance.

Preferred Skills:
- Experience with Office 365 administration and Azure AD.

Additional Information:
Komatsu is an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace.

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