Head of Immigration and Citizenship Programs

1 week ago

Chicago, Illinois, United States Institute For Latino Progress Full time
Job Overview

Position: Director of Citizenship and Immigration Legal Services

About the Organization

Instituto del Progreso Latino is dedicated to empowering Latino(a) immigrants and their families through comprehensive education, training, and employment opportunities. Our mission is to facilitate their integration into the evolving U.S. society while honoring their cultural heritage and dignity. Established in 1977, we have grown into a vital educational hub, positively impacting over 14,000 families in Chicago annually.

Role Summary

The Director of Citizenship and Immigration Legal Services plays a pivotal role in overseeing the citizenship program, which includes the management of workshops, volunteer coordination, and application processing services. This position is crucial for planning and executing integrated Citizenship and Immigration Legal services. The Director supervises staff and serves as the primary liaison with the Department of Justice, USCIS, and various community organizations involved in citizenship and immigration legal services.

Key Responsibilities

  • Provide strategic leadership to the Citizenship and Immigration Legal Services program, fostering the growth of both staff and participants.
  • Recruit, hire, mentor, and develop staff to enhance their professional capabilities.
  • Stay informed on evolving legislation affecting citizenship and immigration law, ensuring program relevance.
  • Prepare and deliver timely reports to supervisors and funding partners.
  • Collaborate with other initiatives within Instituto to enhance program effectiveness.
  • Build and maintain strong relationships with funders and community partners.
  • Assist in designing recruitment strategies for pro bono legal professionals.
  • Lead a cohesive team of DOJ and immigration legal staff, promoting a collaborative environment.
  • Implement best practices in team dynamics, marketing, and client service.
  • Manage budgets effectively, coordinating with finance staff for future planning and expense reviews.
  • Exhibit cultural sensitivity towards clients while providing proactive leadership to staff.
  • Engage with community leaders and elected officials to promote program objectives.
  • Organize stakeholder meetings for program evaluation and planning.
  • Assess and suggest improvements to the department's business model, including a robust fee-for-service structure.
  • Perform additional duties as assigned by the supervisor.

Qualifications and Experience

  • Master's degree preferred; Bachelor's degree or equivalent required.
  • Minimum of 2 years of supervisory experience in a relevant field.
  • DOJ accreditation or substantial experience in immigration law.
  • Experience conducting Citizenship workshops and understanding the immigrant community's needs.
  • Ability to maintain confidentiality and work effectively with diverse populations.
  • Strong team player with the ability to work independently with minimal oversight.
  • Exceptional organizational and time management skills.
  • Commitment to delivering excellent customer service.
  • Proficient in oral and written communication, with bilingual English/Spanish preferred.
  • Strong telephone communication skills and ability to remain calm under pressure.
  • Demonstrated project management abilities, with attention to detail and multitasking skills.
  • Capacity to meet deadlines and adapt quickly to changing circumstances.
  • Advanced proficiency in Microsoft Office Suite and internet applications.

This description outlines the general conditions and requirements for this position. It is not intended to be an exhaustive list of duties, responsibilities, and qualifications.

Physical Requirements

The role necessitates the ability to operate standard office equipment and effectively communicate and exchange information, as well as prepare necessary documentation.

Work Environment

Most work is conducted in a typical office setting. The position may require extended hours and attendance at organizational events and meetings.

Instituto del Progreso Latino is an Equal Opportunity Employer.

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