Patient Relations Specialist
6 days ago
The Patient Relations Specialist serves as a key liaison between patients, families, visitors, and hospital staff. This role is responsible for ensuring patients understand hospital policies, procedures, and services, and for resolving complaints and grievances in a timely and effective manner.
Key Responsibilities- Investigate and resolve patient complaints and grievances in accordance with hospital policies and procedures.
- Provide education and support to patients and families regarding patient rights and hospital policies.
- Collaborate with hospital staff to identify and address system-related problems that impact patient satisfaction.
- Develop and implement strategies to improve patient satisfaction and reduce complaints.
- Participate in quality improvement initiatives and contribute to the development of policies and procedures related to patient relations.
- Provide emotional support to patients, families, and staff during difficult situations.
- Maintain accurate records and reports related to patient complaints and grievances.
- Bachelor's degree in a related field.
- 3 years of experience in a healthcare setting.
- Certificate in Patient Advocacy or a related field.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong analytical and problem-solving skills.
The Patient Relations Specialist will work in a fast-paced hospital environment and may be exposed to chemicals and other hazardous materials. The role requires strong emotional intelligence and the ability to maintain composure in high-stress situations.
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Patient Relations Liaison
2 weeks ago
White Plains, New York, United States White Plains Hospital Full timeJob Title: Patient Relations SpecialistAt White Plains Hospital, we are committed to delivering exceptional patient care and experiences. As a Patient Relations Specialist, you will play a vital role in ensuring that our patients receive the highest level of service and satisfaction.Job SummaryThe Patient Relations Specialist serves as a liaison between...
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Patient Relations Liaison
2 weeks ago
White Plains, New York, United States White Plains Hospital Full timeJob SummaryThe Patient Relations Specialist serves as a key liaison between patients, families, visitors, and hospital staff. This role is responsible for ensuring patients understand hospital policies, procedures, and services, and for resolving complaints and grievances in a timely and effective manner.Key ResponsibilitiesInvestigate and resolve patient...
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Patient Relations Liaison
2 weeks ago
White Plains, New York, United States White Plains Hospital Full timeJob SummaryWhite Plains Hospital is seeking a highly skilled Patient Relations Liaison to join our team. As a key member of our hospital's patient relations department, you will serve as a liaison between patients, families, visitors, and our clinical and non-clinical staff. Your primary responsibility will be to assist patients in understanding hospital...
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Patient Relations Liaison
3 weeks ago
White Plains, New York, United States White Plains Hospital Full timeJob SummaryThe Patient Relations Liaison serves as a key liaison between patients, families, visitors, and the hospital's clinical and non-clinical staff. This role is responsible for ensuring that patients understand hospital policies, procedures, and services, and for providing solutions to problems and concerns. The Patient Relations Liaison investigates...
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Client Relations Specialist
4 weeks ago
White Plains, New York, United States NetJets Full timePosition OverviewThe Client Relations Specialist serves as the primary point of contact for Owners and crew at an exclusive NetJets facility. This role is essential in delivering exceptional customer service by actively engaging with various service providers including the airport, FBO, caterers, and ground transportation. The Client Relations Specialist is...
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Junior Client Relations Specialist
4 weeks ago
White Plains, New York, United States NEW YORK PANEL OF CONSULTANTS INC Full timeJob OverviewCompany OverviewNEW YORK PANEL OF CONSULTANTS INC is a leading consulting organization dedicated to providing personalized customer engagement solutions. We cater to a diverse clientele, including major corporations and industry leaders across various sectors such as telecommunications, technology, energy, and retail. Our commitment to fostering...
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Registered Nurse
4 weeks ago
White Plains, New York, United States White Plains Hospital Full timeJob SummaryThe Registered Nurse - Patient Care Specialist provides direct patient care and collaborates with patients, family members, peers, physicians, and other healthcare professionals to deliver high-quality patient services. This role requires strong leadership skills, commitment to professional growth, and adherence to hospital policies and...
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Registered Nurse
4 weeks ago
White Plains, New York, United States White Plains Hospital Full timeJob SummaryThe Registered Nurse - Patient Care Specialist provides direct patient care and collaborates with patients, family members, peers, physicians, and other healthcare professionals to deliver high-quality patient services. This role requires strong leadership skills, commitment to professional growth, and adherence to hospital policies and...
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Junior Client Relations Specialist
3 weeks ago
White Plains, New York, United States CONCISE CONSULTING GROUP, INC. Full timeJob OverviewFULL TIME - IN PERSONConcise Consulting Group, Inc. is emerging as a prominent player in the expanding telecommunications sector across New York, Connecticut, and New Jersey. Our organization is spearheaded by a CEO with extensive expertise in client engagement, business growth, sales strategies, and leadership development.We foster a vibrant,...
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Registered Nurse
3 weeks ago
White Plains, New York, United States White Plains Hospital Center Full timeJob Title: Registered Nurse - Patient Care SpecialistWhite Plains Hospital Center is seeking a highly skilled and compassionate Registered Nurse to join our team as a Patient Care Specialist. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support to our patients and their families.Key...
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Registered Nurse
2 weeks ago
White Plains, New York, United States White Plains Hospital Center Full timeJob Title: Registered Nurse - Patient Care Specialist**Job Summary:**We are seeking a highly skilled and compassionate Registered Nurse to join our team at White Plains Hospital Center. As a Registered Nurse - Patient Care Specialist, you will be responsible for providing direct patient care, collaborating with patients, family members, and healthcare teams...
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Registered Nurse
2 weeks ago
White Plains, New York, United States White Plains Hospital Center Full timeJob SummaryThe Registered Nurse - Patient Care Specialist provides direct patient care and collaborates with patients, family members, peers, physicians, and other healthcare professionals to deliver high-quality healthcare services. This role requires strong leadership skills, commitment to professional accountability, and a focus on patient-centered...
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Registered Nurse
2 weeks ago
White Plains, New York, United States White Plains Hospital Center Full timeJob Title: Registered Nurse - Patient Care SpecialistWhite Plains Hospital Center is seeking a highly skilled and compassionate Registered Nurse to join our team as a Patient Care Specialist. As a key member of our medical staff, you will be responsible for providing exceptional patient care and support to our patients and their families.Key...
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Registered Nurse
3 weeks ago
White Plains, New York, United States White Plains Hospital Center Full timeJob Title: Registered Nurse - Patient Care SpecialistWhite Plains Hospital Center is seeking a highly skilled and compassionate Registered Nurse to join our team as a Patient Care Specialist. As a key member of our medical staff, you will be responsible for providing exceptional patient care and support to our patients and their families.Key...
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Pharmacist - Patient Care Specialist
2 weeks ago
White Plains, New York, United States ATC White Plains Full timeJob SummaryATC White Plains is seeking a highly skilled Registered Pharmacist to join our team as a Patient Care Specialist. In this role, you will work under the general direction of the Director of Pharmacy Services to provide indirect patient care and pharmaceutical services to patients.Key ResponsibilitiesMedication Management: Review patient medication...
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Medical Social Worker
2 weeks ago
White Plains, New York, United States White Plains Hospital Center Full timeJob Title: Medical Social Worker - Patient Care SpecialistWhite Plains Hospital Center is seeking a highly skilled Medical Social Worker - Patient Care Specialist to join our team.Job Summary:The Medical Social Worker - Patient Care Specialist will provide comprehensive social work services to patients and their families, including assessment, counseling,...
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Patient Care Specialist in White Plains, NY
2 weeks ago
White Plains, New York, United States Patterns LLC Full timeJob SummaryWe are seeking a skilled Patient Care Specialist to join our team at Patterns LLC. As a key member of our Emergency Department, you will play a vital role in providing exceptional patient care and support.Key ResponsibilitiesPartner with healthcare teams to deliver high-quality patient care and critical thinking skills.Provide direct and indirect...
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Pharmacist - Patient Care Specialist
2 weeks ago
White Plains, New York, United States ATC White Plains Full timeJob SummaryATC White Plains is seeking a highly skilled Registered Pharmacist to join our team as a Patient Care Specialist. As a key member of our clinical services team, you will play a critical role in providing indirect patient care and working collaboratively with healthcare professionals to deliver high-quality pharmaceutical services.Key...
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Patient Navigator
6 days ago
White Plains, New York, United States Sun River Health Full timeJob Title: Patient Navigator/Patient RepresentativeSun River Health is seeking a highly skilled Patient Navigator/Patient Representative to join our team at our White Plains, NY location. As a Patient Navigator/Patient Representative, you will play a vital role in providing patient-centered care and facilitating access to services in a pleasant,...
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Patient Care Nurse
4 weeks ago
White Plains, New York, United States Cephas Consultancy Services Private Limited Full timePosition OverviewThe Clinical Nurse Specialist plays a vital role in delivering comprehensive patient care. This professional collaborates effectively with patients, families, and the healthcare team to ensure the highest standards of care are met.Key ResponsibilitiesAdherence to Standards: Understand and comply with established performance standards and...