Current jobs related to Patient Relations Liaison - White Plains, New York - White Plains Hospital

  • Patient Relations Specialist

    4 weeks ago

    White Plains, New York, United States White Plains Hospital Full time

    Job Title: Patient Relations SpecialistJob Summary:The Patient Relations Specialist serves as a key liaison between patients, families, visitors, and hospital staff. This role is responsible for ensuring patients understand hospital policies, procedures, and services, and for resolving complaints and grievances in a timely and effective manner.Key...

  • Patient Relations Specialist

    4 weeks ago

    White Plains, New York, United States White Plains Hospital Full time

    Job Title: Patient Relations SpecialistAt White Plains Hospital, we are committed to providing exceptional care and service to our patients and their families. As a Patient Relations Specialist, you will play a vital role in ensuring that our patients receive the highest level of care and satisfaction.Job Summary:The Patient Relations Specialist serves as a...

  • Patient Relations Specialist

    3 weeks ago

    White Plains, New York, United States White Plains Hospital Full time

    Job Title: Patient Relations SpecialistJob Summary:The Patient Relations Specialist serves as a liaison between patients, families, visitors, and the hospital's clinical and non-clinical staff. This role is responsible for investigating and responding to patient complaints and grievances, as well as providing solutions to problems and concerns.Key...

  • Patient Experience Liaison, Per Diem Float

    2 weeks ago

    White Plains, New York, United States Burke Rehabilitation Hospital Full time

    This role involves working as a float in a dynamic environment, supporting patient care and ensuring seamless operations within the hospital.Key Responsibilities:Providing exceptional customer service and interacting with patients, families, and staff in a professional manner.Adapting to diverse situations and working collaboratively with others to achieve...

  • Patient Food Services Manager

    3 weeks ago

    White Plains, New York, United States Morrison Healthcare Full time

    Job SummaryMorrison Healthcare is seeking a Patient Services Manager to lead our Patient Services Team in an Acute Care setting. The ideal candidate will have experience in food service management and be able to establish goals and oversee implementation of patient food services needs based on medical direction and patient population.Key...

  • Medical Social Worker

    2 weeks ago

    White Plains, New York, United States Eateam Full time

    Job SummaryAs a Medical Social Worker - Patient Care Specialist at Eateam, you will play a vital role in ensuring the well-being and care of our patients. Your primary responsibility will be to conduct thorough assessments of patients' social and emotional needs, identifying areas where our support can make a significant difference.Key Responsibilities•...

  • Clinical Operations Coordinator

    4 weeks ago

    White Plains, New York, United States White Plains Hospital Full time

    Job SummaryThis is a challenging and rewarding role that requires strong communication and organizational skills. As a Senior Infusion Center Associate, you will be responsible for providing exceptional patient care and support to our patients and families.Key ResponsibilitiesServe as a liaison between patients, families, and healthcare teams to ensure...

  • Clinical Social Worker

    3 weeks ago

    White Plains, New York, United States Cynet Health Full time

    Job SummaryWe are seeking a highly skilled Clinical Social Worker to join our team at Cynet Health in White Plains, NY. As a key member of our interdisciplinary team, you will provide essential social work services to patients and their families, ensuring their needs are met and they receive the best possible care.Key ResponsibilitiesConduct thorough...

  • Clinical Social Worker

    2 weeks ago

    White Plains, New York, United States Cynet Health Full time

    Job SummaryAs a Clinical Social Worker with Cynet Health, you will provide essential social work services to patients and families in a dynamic acute care setting. Your expertise will be instrumental in formulating and carrying out treatment plans, collaborating with interdisciplinary teams, and ensuring patients receive the necessary support to maintain...

  • Travel Licensed Clinical Social Worker in White Plains, NY

    2 weeks ago

    White Plains, New York, United States Cynet Health Full time

    Job Summary:As a Clinical Social Worker with Cynet Health, you will provide essential social work services to patients and families in a dynamic and supportive environment. Your expertise will play a vital role in helping patients navigate their medical journey, from obtaining and analyzing data to formulating and carrying out treatment plans.Key...

  • Lead RSA Archer Configuration Specialist

    2 weeks ago

    White Plains, New York, United States New York Power Authority Full time

    New York Power Authority seeks a highly skilled Lead RSA Archer Configuration Specialist to support and maintain the Enterprise Governance Risk Compliance (eGRC) application and its related modules in the RSA Archer environment. Key responsibilities include coordinating system maintenance activities, developing test plans, and troubleshooting problems. The...

  • Patient Care Coordinator Part-Time

    4 weeks ago

    White Plains, New York, United States Vireo Health LLC Full time

    Job Title: Patient Care Coordinator Part-TimeVireo Health, Inc. is seeking a highly motivated and detail-oriented Patient Care Coordinator Part-Time to join our team. As a Patient Care Coordinator, you will play a critical role in providing exceptional customer service to medical cannabis patients, ensuring a seamless and efficient dispensary experience.Key...

  • Regional Director

    4 weeks ago

    White Plains, New York, United States Classic Westchester Full time

    Job SummaryClassic Westchester is seeking a highly skilled and experienced Regional Director - Patient Services and Operations to join our team. As a key member of our leadership team, you will be responsible for overseeing the operational and clinical activities of our health centers, ensuring the delivery of high-quality patient care and services.Key...

  • Medical Social Worker

    3 weeks ago

    White Plains, New York, United States Eateam Full time

    Job SummaryEateam is seeking a skilled Medical Social Worker to join our team. As a key member of our healthcare team, you will work closely with patients, families, and healthcare professionals to provide comprehensive social work services.Key ResponsibilitiesConduct thorough assessments of patients' social and emotional needs, identifying areas for...

  • Medical Social Worker

    2 weeks ago

    White Plains, New York, United States Eateam Full time

    Job SummaryAs a Medical Social Worker at Eateam, you will play a vital role in providing comprehensive care to patients and their families. Your expertise in social work and patient advocacy will enable you to make a meaningful difference in the lives of those we serve.Key Responsibilities Conduct thorough assessments of patients' social and emotional needs...

  • Medical Social Worker

    2 weeks ago

    White Plains, New York, United States White Plains Hospital Full time

    Job Title: Medical Social WorkerAt White Plains Hospital, we are seeking a skilled Medical Social Worker to join our team. As a Medical Social Worker, you will play a vital role in providing social work services to patients and their families, ensuring they receive the necessary support and resources to navigate their healthcare journey.Key...

  • Medical Social Worker

    1 month ago

    White Plains, New York, United States ATC White Plains Full time

    Job SummaryWe are seeking a highly skilled Medical Social Worker to join our team at ATC White Plains. As a Medical Social Worker, you will play a critical role in providing social work services to patients and families, including obtaining, analyzing, and evaluating data related to medical psycho-social programs.Key Responsibilities:Conduct interviews with...

  • Data Governance Specialist

    3 weeks ago

    White Plains, New York, United States Ampcus Full time

    Job Summary:As a Data Governance Specialist at Ampcus, you will play a crucial role in ensuring the accuracy, completeness, and consistency of our organization's data. Your primary responsibility will be to conduct data discovery stakeholder interviews and workshops to collect business data processes with business and IT stakeholders. You will identify data...

  • Travel Nurse RN

    2 weeks ago

    White Plains, New York, United States Cynet Health Full time

    Job SummaryAs a Travel Nurse RN with Cynet Health, you will have the opportunity to work as a direct patient care specialist in a dynamic and fast-paced environment. Our team is committed to providing exceptional care to our patients, and we are seeking a skilled and compassionate Registered Nurse to join our team.Key Responsibilities Utilize the nursing...

  • Project Coordinator

    1 week ago

    White Plains, New York, United States Madison Approach Full time

    Job DescriptionWe are seeking a highly skilled Project Coordinator to support our Community and Government Relations department. This role will play a key part in enhancing the department's impact and outreach through administrative support, program development, and communication tasks.Key ResponsibilitiesAssist in the development, coordination, and...

Patient Relations Liaison

2 months ago

White Plains, New York, United States White Plains Hospital Full time
Job Summary

The Patient Relations Specialist serves as a key liaison between patients, families, visitors, and hospital staff. This role is responsible for ensuring patients understand hospital policies, procedures, and services, and for resolving complaints and grievances in a timely and effective manner.

Key Responsibilities
  • Investigate and resolve patient complaints and grievances in accordance with hospital policies and procedures.
  • Provide education and support to patients and families regarding patient rights and hospital policies.
  • Collaborate with hospital staff to identify and address system-related problems that impact patient satisfaction.
  • Develop and implement effective strategies to improve patient perception of care and reduce complaints.
  • Participate in quality improvement initiatives and contribute to the development of policies and procedures related to patient rights and satisfaction.
Requirements
  • Bachelor's degree in a related field with 3 years of experience in a healthcare facility.
  • Certificate in Patient Advocacy required or obtained within 6 months of hire.
  • Master's degree in a healthcare-related field preferred.
  • Proficient in Microsoft Office Suite, including Excel, Word, and PowerPoint.
Core Competencies
  • Excellent communication and interpersonal skills.
  • Impeccable grammar and writing abilities.
  • Attention to detail and ability to work independently.
  • Knowledge of patient rights and regulatory requirements.
  • Ability to maintain composure under stress and work effectively in a fast-paced environment.