Junior Client Relations Specialist

1 week ago


White Plains, New York, United States CONCISE CONSULTING GROUP, INC. Full time
Job Overview

FULL TIME - IN PERSON

Concise Consulting Group, Inc. is emerging as a prominent player in the expanding telecommunications sector across New York, Connecticut, and New Jersey. Our organization is spearheaded by a CEO with extensive expertise in client engagement, business growth, sales strategies, and leadership development.

We foster a vibrant, dynamic, and productive workplace culture. Our belief is that the work environment should be a place of enthusiasm and motivation. We are in search of a driven individual to become a part of our expanding workforce.

KEY RESPONSIBILITIES FOR A JUNIOR CLIENT RELATIONS SPECIALIST:
  • Assist clients with inquiries regarding the company's offerings and services.
  • Maintain comprehensive knowledge of company and product details to deliver proficient service and represent our clients professionally when interacting with business owners and decision-makers.
  • Engage with our business clients individually and face-to-face to discuss our current offerings.
  • Establish a trustworthy rapport with business clients by addressing all inquiries and concerns with professionalism.
  • Employ creative problem-solving skills to find innovative solutions to customer challenges and requirements.
  • Ensure a pleasant and enjoyable customer experience.
REQUIREMENTS:
  • Previous experience in customer service is advantageous.
  • Ability to thrive in a fast-paced setting.
  • Willingness to learn and undergo training.
  • A positive and proactive attitude.


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