Junior Client Relations Specialist
1 week ago
FULL TIME - IN PERSON
Concise Consulting Group, Inc. is emerging as a prominent player in the expanding telecommunications sector across New York, Connecticut, and New Jersey. Our organization is spearheaded by a CEO with extensive expertise in client engagement, business growth, sales strategies, and leadership development.
We foster a vibrant, dynamic, and productive workplace culture. Our belief is that the work environment should be a place of enthusiasm and motivation. We are in search of a driven individual to become a part of our expanding workforce.
KEY RESPONSIBILITIES FOR A JUNIOR CLIENT RELATIONS SPECIALIST:- Assist clients with inquiries regarding the company's offerings and services.
- Maintain comprehensive knowledge of company and product details to deliver proficient service and represent our clients professionally when interacting with business owners and decision-makers.
- Engage with our business clients individually and face-to-face to discuss our current offerings.
- Establish a trustworthy rapport with business clients by addressing all inquiries and concerns with professionalism.
- Employ creative problem-solving skills to find innovative solutions to customer challenges and requirements.
- Ensure a pleasant and enjoyable customer experience.
- Previous experience in customer service is advantageous.
- Ability to thrive in a fast-paced setting.
- Willingness to learn and undergo training.
- A positive and proactive attitude.
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