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Commercial Banking Specialist

2 months ago

Seattle, Washington, United States Heartland Financial USA, Inc. Full time
{"title": "Commercial Banking Specialist", "description": "Job Summary

At Heartland Financial USA, Inc., we're committed to delivering exceptional service to our customers. As a Commercial Banking Specialist, you'll play a critical role in ensuring our customers receive the highest level of support for their treasury management and commercial banking needs.

Key Responsibilities
  • Provide superior client experience through various communication channels, ensuring accuracy, quality, and expediency.
  • Fulfill customer product/system configuration maintenance requests and coordinate with approvers to facilitate rapid decisions.
  • Collaborate with internal departments to resolve issues and integrate technological solutions into customers' business operations.
  • Maintain awareness of risks, including ACH rules, payments risk, UCC laws, and FFIEC guidance.
  • Communicate product configurations, customer procedures, and other information to assist with customer inquiries.
Requirements
  • Bachelor's degree in Accounting, Business Administration, or Finance, or equivalent work experience.
  • 1-3 years of experience in a related business function or industry.
  • Prior experience implementing TM systems and solutions of moderate complexity.
  • Demonstrated technology skills with online banking/payments applications and ability to work with file formats.
  • Excellent verbal and written communication skills.
What We Offer

As a Commercial Banking Specialist at Heartland Financial USA, Inc., you'll enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

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