Front Desk Supervisor

7 days ago


Wilmington, Delaware, United States PrideStaff Full time
Job Title: Front Desk Supervisor

Location: Wilmington, DE

Schedule: Full-Time, Monday - Friday, 8:00AM - 5:00PM

Job Summary

Under the direction of the Chief Operating Officer, the Front Desk Supervisor oversees the front office operations, including patient scheduling, cashiering, and staff management. The ideal candidate will have experience in medical billing and coding, as well as strong leadership and communication skills.

Responsibilities
  • Directly supervises and schedules front office personnel, ensuring efficient use of resources.
  • Manages patient scheduling, ensuring timely and accurate appointments.
  • Ensures confidentiality and security of patient information.
  • Provides exceptional customer service, greeting patients in a courteous and professional manner.
  • Develops and updates procedure manuals for front office activities.
  • Performs cashiering functions, including daily collection records and deposit slips.
Requirements
  • Bachelor's degree in business or equivalent.
  • One year of managerial experience in a medical setting.
  • Experience with medical billing and coding.
  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment.
Working Conditions

This is an hourly position under the Fair Labor Standards Act. The Front Desk Supervisor is expected to work a scheduled 40-hour workweek from Monday through Friday 8:00 AM - 5:00 PM.

Confidentiality

The individual will have access to patient records. Professionalism and confidentiality must be maintained at all times.



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