Sales Operations and Strategy Lead

1 week ago

San Diego, California, United States AppFolio, Inc Full time

Job Title: Sales Operations and Strategy Manager

Company: AppFolio

At AppFolio, we are a collective of innovators and change agents, redefining the landscape of cloud technology and artificial intelligence. Our mission is to enhance the real estate industry by delivering exceptional solutions that streamline operations and elevate customer experiences. We seek individuals who are passionate, creative, and committed to driving innovation.

Key Responsibilities:

  • Design and execute a robust analytical framework for Sales Operations and collaborate with cross-functional teams utilizing tools such as SQL, Tableau, and Salesforce CRM.
  • Partner with Sales leadership to establish strategic planning initiatives, including organizational structure, market entry strategies, key performance indicators, headcount needs, investment strategies, and essential training across various segments.
  • Ensure operational excellence in pipeline management, forecasting, and reporting by delivering analytics and insights to Sales, Marketing, and Finance leaders to assess critical business drivers.
  • Articulate business insights and strategic recommendations to Operations, Sales, Marketing, and Finance leadership to guide organizational direction.
  • Oversee data governance and management for Sales Operations, focusing on data cleansing, manipulation, and preparation.

Qualifications:

  • Proactive: Demonstrated ability to take initiative and work autonomously on strategic business projects.
  • Efficiency: Capable of producing substantial results with minimal wasted effort while managing multiple projects effectively.
  • Communication: Ability to clearly convey strategies and their implications across all organizational levels.
  • Strong Business Acumen and Strategic Focus: Contributes to the development and execution of high-level business strategies.
  • Leadership: Exhibits visible management and influence across teams.
  • Analytical Skills: Ability to derive meaningful conclusions from data, create performance dashboards, and develop business intelligence.
  • Forecasting and Insights: Collaborate with Finance, Marketing, and Sales to oversee forecasting and analytical processes.
  • Flexibility / Adaptability: Demonstrates agility in leading effectively through organizational changes.
  • Technical Expertise: Experience in Sales and Marketing SaaS operations, utilizing SFDC reporting and analytics platforms.
  • Growth Mindset: Positive attitude, taking ownership of outcomes.
  • Integrity: Ethical approach, earning trust and maintaining confidence.

Requirements:

  • 5+ years of experience in Sales Operations
  • Bachelor's degree or equivalent professional experience
  • Strong proficiency in SQL, Tableau, and Advanced Excel/Google Sheets; experience with Salesforce Einstein/CRM is a plus
  • Experience in the software or services sector is beneficial
  • Strong strategic planning and foresight capabilities
  • Enjoys presenting and communicating effectively at all levels

Compensation & Benefits:

The base salary for this position ranges from $108,000 to $160,000, influenced by various factors such as skills, education, and experience. The total rewards package includes additional benefits and performance-based bonuses/commissions depending on the role and employment type.

Why AppFolio

Grow: We cultivate a high-performance culture, recognizing achievements with opportunities for advancement and attractive rewards.

Learn: We invest in your potential from day one, offering coaching and mentorship from our top leaders to enhance your skills.

Impact: Our goal is to create a world where communities thrive effortlessly, innovating with purpose and fostering a culture of impact.

Connect: Our hybrid work environment encourages flexibility, collaboration, and celebration, promoting innovation and success.

Paddle as One.

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