Sales Support Specialist

1 day ago


La Grange, Illinois, United States Grayhill Full time
Job Summary

We are seeking a highly organized and detail-oriented Sales Support Specialist to join our team at Grayhill, Inc. As a Sales Support Specialist, you will play a critical role in assisting our sales team by providing customers and sales representatives with timely and accurate pricing, delivery, and order status information.

Key Responsibilities
  • Receive, review, and enter purchase orders with accuracy
  • Create SAP deliveries and provide timely updates to customers
  • Review pricing and supply pricing in accordance with established lists
  • Process order amendments and acknowledgments
  • Fulfill customer and sales representative requests for product information, including samples and literature
  • Authorize the return of defective material in accordance with company policies and procedures
  • Act as the primary point of contact for customer buying teams on order and product status inquiries
  • Collaborate with the Business Development Manager on customer opportunities and issues
  • Coordinate special projects, assignments, and duties as required
Requirements
  • Associate's degree or equivalent from a two-year college or technical school
  • Or three years of related experience and/or training; or equivalent combination of education and experience
Preferred Skills
  • Microsoft Office Suite
  • SAP experience in a sales support setting
  • Com experience
What We Offer
  • A challenging and innovative work environment
  • Comprehensive health insurance, including medical, dental, prescription, and vision coverage
  • Generous paid time off
  • 401(K) match up to 4% of salary
  • A collaboration space featuring ping pong, foosball, board games, and more
  • Company-paid holidays
  • Optional gap insurance coverages
  • Company-paid disability and basic group life
  • 24/7 Employee Assistance Program
  • Catered company events

We value diversity and inclusion and are an equal opportunity employer. We do not discriminate on the basis of gender, color, race, religion, marital status, sexual orientation, or national origin.

This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR.



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