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Retail Sales Associate
2 months ago
Join TCC Wireless, a leading provider of wireless services, as a Retail Sales Representative. As a key member of our team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and building strong relationships with customers and colleagues.
Key Responsibilities:- Provide world-class customer service, including greeting customers, answering phones, and assessing their needs.
- Drive monthly revenue goals by acquiring new customer accounts, maximizing existing customers' accounts, and identifying revenue opportunities.
- Build relationships with TCC Wireless employees and customers across all channels of the business.
- Work with store management to open, close, and operate the retail facility, including cash handling, inventory count, and deposits.
- Ensure compliance with all company policies and procedures.
- Maintain store appearance, back room, restrooms, and individual work area according to retail store standards.
- Patiently explore customer needs, asking thoughtful questions and providing support with service activations, changes, and bill payments.
- High School Diploma or GED
- Minimum 6 months experience in retail and/or sales with a strong customer focus
- Legally authorized to work in the United States
- Ability to work nights, weekends, and holidays in a retail environment
- Professional, energetic, honest, patient, and empathetic
- Ability to problem solve, analyze results, plan for the future, and make good decisions
- Excellent written, verbal, and interpersonal communications skills
- Reliable transportation
- Ability to stand for long periods of time on the sales floor
- Ability to move and/or lift up to 25 pounds
- Aflac Insurance
- 401k match
- Phone service discounts
- Development and growth opportunities
TCC Wireless is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment where all employees feel valued and respected. We do not discriminate based on age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, or any other protected characteristic.