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Retail Sales Professional
2 months ago
We are seeking a highly motivated and results-driven Sales Associate to join our team at Club Pilates La Grange & Orland Park. As a Sales Associate, you will play a critical role in driving new membership sales, member retention, and delivering exceptional customer experiences.
Key Responsibilities- Lead Generation and Sales Execution: Drive and execute the sales process, including lead generation, follow-up, and closing sales to meet and exceed sales goals.
- Member and Prospect Engagement: Establish and maintain strong relationships with members and prospective clients, providing exceptional customer service and support.
- Sales Performance: Meet and exceed sales targets, consistently delivering high-quality results and contributing to the growth of our business.
- Studio Tours and Product Knowledge: Conduct informative studio tours with new prospects, showcasing our products and services, and providing expert knowledge on pricing and programs.
- Appointment Setting and Booking: Book high-quality appointments to achieve monthly sales goals, ensuring a seamless and efficient sales process.
- Customer Service and Support: Greet members, guests, and prospective members with a smile, providing prompt and effective assistance with any concerns or complaints.
- Onboarding and Retention: Deliver an exceptional onboarding experience, building strong relationships with new members and driving long-term retention.
- Competitive Spirit and Sales Experience: Demonstrate a competitive spirit and a proven track record of success in sales, with a strong ability to achieve targets.
- Customer Service and Communication Skills: Possess excellent customer service skills, strong communication skills, and the ability to build rapport with diverse groups of people.
- Organizational and Time Management Skills: Exhibit excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Technical Skills: Proficient in MS Office and other computer programs, with the ability to learn new software and technology.
- Availability and Flexibility: Available to work weekends and evenings, with a flexible schedule to meet the needs of our business.
