Assistant Director Human Resources Lead
6 days ago
About IHG Hotels & Resorts
IHG Hotels & Resorts is one of the largest hotel companies in the world, with a family of 19 brands. Our purpose – True Hospitality for Good – comes to life in every one of our collections. With luxury and lifestyle, we are taking it to new heights.
Our luxury collection consists of five visionary brands: InterContinental, Regent Hotels, Six Senses, Vignette Collection, and Kimpton Hotels. Each brand is an icon in its own right, offering unforgettable and unparalleled experiences to travelers in over 430 hotels and resorts in 100 countries around the world.
We are committed to welcoming everyone and creating inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
About the Assistant Director Human Resources Position
We are seeking an experienced Assistant Director Human Resources to oversee the day-to-day operations of our restaurant/bar. The successful candidate will develop and implement strategies to improve the F&B outlet's profitability while ensuring guest satisfaction in accordance with hotel standards.
The Assistant Director Human Resources will work closely with the food and beverage/culinary team and employees to successfully execute all restaurant operations. Key responsibilities include:
- Welcome and conduct new team member orientation.
- Oversee maintenance of accurate and up-to-date personnel files and records for all employees.
- Ensure hiring standards and applicable laws and regulations are followed.
- Assist in developing ways to inspire and motivate team members to provide guests with a unique experience.
- Make time to interact with guests to hear feedback and build relationships to understand how team members can increase guest satisfaction.
- Work with department managers to develop initiatives to reach service standards and drive continuous improvement in the guest experience.
- Ensure compliance with relevant employment laws and hotel or company policies and procedures.
- Research and investigate all workplace issues to discover facts, identify potential risks to the hotel or company, and assist to facilitate resolution through employee relations programs.
- Collect and maintain data from exit interviews, turnover statistics, absenteeism reports to identify trends, training needs.
- In a union environment, may manage labor relations and represent the hotel in grievances, mediations, arbitrations, and contract negotiation.
Requirements
The ideal candidate will have:
- Bachelor's degree or higher education qualification.
- 4 years' of related experience in HR.
- Some supervisory experience also preferred.
- Professional HR designation preferred.
- Ability to maintain confidentiality to the extent possible in all HR-related matters.
- Must speak local language(s).
- Other languages preferred.
What We Offer
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.
The salary range for this role is $85,000.00 to $105,000.00. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. This rate is only applicable for jobs to be performed in Washington, DC. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. This job is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
We are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status, or any other characteristic protected by law.
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