Bilingual Medical Customer Service Representative

1 day ago


Providence, Rhode Island, United States City Personnel Full time
Job Opportunity

We are seeking a highly skilled and bilingual medical professional to join our team as a Medical Call Center Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to patients and clients while handling high call volumes.

Responsibilities
  • Manage a high volume of calls while delivering exceptional service to patients and clients.
  • Coordinate scheduling, cancellations, and rescheduling of appointments as necessary.
  • Inform patients about available services, procedures, and insurance information.
  • Direct calls to the appropriate departments and team members.
  • Maintain accurate records of all interactions and calls.
  • Proactively follow up with patients to ensure satisfaction and quickly address any issues.
Requirements
  • Proficiency in both English and Spanish is essential.
  • Previous customer service or call center experience in the medical field is required.
  • Excellent verbal and written communication skills are a must.
  • Ability to multitask effectively while maintaining strong attention to detail.
  • Demonstrates empathy and a dedication to patient-centered service.
  • Keeps calm and composed in a fast-paced environment.
  • Knowledge of medical terminology and procedures is preferred.
Benefits

As a Medical Call Center Representative with City Personnel, you will enjoy a competitive salary of $20-$22 per hour and the opportunity to work with a leading medical practice in Rhode Island and Southern Massachusetts.



  • Providence, Rhode Island, United States City Personnel Full time

    Job OverviewWe are collaborating with a prestigious healthcare organization recognized for its exceptional community health services. They are in search of bilingual professionals to enhance their Medical Call Center team, particularly those who have experience in managing substantial call volumes and possess a strong interest in healthcare.Company...


  • Providence, Rhode Island, United States City Personnel Full time

    Job OverviewWe are collaborating with a distinguished healthcare provider recognized for its exceptional community services. The organization is in search of bilingual professionals to enhance their Medical Call Center team, particularly those adept at managing substantial call volumes and possessing a strong interest in healthcare.Company...


  • Providence, Rhode Island, United States City Personnel Full time

    Job OverviewWe are collaborating with a premier healthcare provider renowned for its exceptional community services. This organization is in search of bilingual professionals to enhance their Medical Call Center team, particularly those adept at managing substantial call volumes and possessing a genuine interest in healthcare.Company Highlights:Opportunities...


  • Providence, Rhode Island, United States City Personnel Full time

    Job OverviewWe are collaborating with a premier healthcare provider renowned for its exceptional community services. This organization is in search of bilingual professionals to enhance their Medical Call Center team. Ideal candidates will possess experience in managing substantial call volumes and a genuine enthusiasm for the healthcare sector.Company...


  • Providence, Rhode Island, United States Narrabay Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Narrabay. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, responding to their inquiries, and resolving their issues in a timely and professional manner.Key ResponsibilitiesRespond to customer...


  • Providence, Rhode Island, United States Narrabay Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Narrabay. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, responding to their inquiries, and resolving their issues in a timely and professional manner.Key ResponsibilitiesRespond to customer...


  • Providence, Rhode Island, United States Vaco Full time

    Bilingual Scribe Job DescriptionVaco Boston is seeking a highly skilled Bilingual Scribe to join our team. As a Bilingual Scribe, you will be responsible for transcribing medical recordings with accuracy and efficiency.Responsibilities:Transcribe medical recordings with high accuracy and attention to detailEnsure that transcribed text meets client...


  • Providence, Rhode Island, United States NTT DATA Full time

    Job Title: Remote Customer Service RepresentativeJob Summary:We are seeking a highly skilled and experienced Customer Service Representative to join our team at NTT DATA. As a Customer Service Representative, you will be responsible for providing exceptional customer service to healthcare providers, answering their inquiries, and resolving their issues in a...


  • Providence, Rhode Island, United States Narrabay Full time

    Job Title: Customer Care RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Representative. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, responding to their inquiries, and resolving any issues in a timely and...


  • Providence, Rhode Island, United States Omega Ventures Full time

    {"title": "Customer Service Representative", "content": "Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at Omega Ventures. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering phone calls, and redirecting them if necessary. You will...


  • Providence, Rhode Island, United States Rhode Island Blood Center Full time

    {"title": "Donor Services Representative", "subtitle": "Join Our Team", "content": "At the Rhode Island Blood Center, we are committed to providing a safe and adequate blood supply for patients in our community. We are seeking a highly motivated and customer-focused individual to join our team as a Donor Services Representative.As a Donor Services...


  • Providence, Rhode Island, United States City Personnel Full time

    Job SummaryWe are seeking a highly skilled and bilingual Medical Call Center Representative to join our team at City Personnel. As a representative, you will be responsible for handling a high volume of calls efficiently while providing outstanding service to our patients.Key ResponsibilitiesHandle a high volume of calls and provide exceptional customer...


  • Providence, Rhode Island, United States Lifespan Health System Full time

    Customer Service RepresentativeAt Lifespan Health System, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our pathology department, you will be responsible for providing exceptional customer service to our clients and patients.Key Responsibilities:Respond to customer inquiries and requests in a prompt and...


  • Providence, Rhode Island, United States The Providence Center Full time

    Job SummaryThe Providence Center is a leading provider of mental health services, and we are seeking a highly skilled Medical Office Assistant Bilingual to join our team. As a Medical Office Assistant Bilingual, you will play a critical role in ensuring the smooth operation of our medical office, providing exceptional patient care, and supporting our...


  • Providence, Rhode Island, United States The Providence Center Full time

    Job SummaryThe Providence Center is a leading provider of mental health services, and we are seeking a highly skilled Medical Office Assistant Bilingual to join our team. As a Medical Office Assistant Bilingual, you will play a critical role in ensuring the smooth operation of our medical office, providing exceptional patient care, and supporting our...


  • Providence, Rhode Island, United States The Providence Center Full time

    Job SummaryThe Providence Center is a leading provider of mental health services, and we are seeking a highly skilled Medical Office Assistant Bilingual to join our team. As a Medical Office Assistant Bilingual, you will play a critical role in ensuring the smooth operation of our medical office, providing exceptional support to our patients and staff.Duties...


  • Providence, Rhode Island, United States NTT DATA Full time

    Customer Service RepresentativeNTT DATA Services is seeking a highly skilled Customer Service Representative to join our team for a Remote 3+ month project. As a key member of our Operations Team, you will serve as the primary point of contact for our colleagues, offering expert guidance and support.Responsibilities:Respond to colleague inquiries, escalating...


  • Providence, Rhode Island, United States Narrabay Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Narrabay. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, responding to their inquiries, and resolving their issues in a timely and professional manner.Key...


  • Providence, Rhode Island, United States Lifespan Health System Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Lifespan Health System. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers via telephone and/or fax, responding to inquiries and requests in a prompt and accurate manner.Key...


  • Providence, Rhode Island, United States Lifespan Health System Full time

    Job SummaryWe are seeking a skilled Room Service Call Representative to join our team at Lifespan Health System. As a key member of our Food Service team, you will play a vital role in ensuring exceptional patient care and satisfaction.Key ResponsibilitiesCommunicate effectively with patients, family members, and staff members to provide timely and courteous...