Customer Service Representative

6 days ago


Providence, Rhode Island, United States Narrabay Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Narrabay. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, responding to their inquiries, and resolving their issues in a timely and professional manner.

Key Responsibilities
  • Respond to customer inquiries and concerns via phone, email, or in-person
  • Provide accurate and timely information to customers regarding their accounts and services
  • Prepare and process customer account documents and statements
  • Perform data entry and maintain accurate records of customer interactions
  • Follow up on delinquent accounts and prepare documentation for collection
  • Perform other duties as assigned by management
Requirements
  • High school diploma or equivalent required
  • Bilingual Spanish/English required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Basic mathematical skills and ability to perform calculations
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please apply today.



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