Customer Service Representative
6 days ago
We are seeking a highly skilled Customer Service Representative to join our team at Narrabay. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, responding to their inquiries, and resolving their issues in a timely and professional manner.
Key Responsibilities- Respond to customer inquiries and concerns via phone, email, or in-person
- Provide accurate and timely information to customers regarding their accounts and services
- Prepare and process customer account documents and statements
- Perform data entry and maintain accurate records of customer interactions
- Follow up on delinquent accounts and prepare documentation for collection
- Perform other duties as assigned by management
- High school diploma or equivalent required
- Bilingual Spanish/English required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet deadlines
- Basic mathematical skills and ability to perform calculations
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please apply today.
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